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Chorley Building Society: Mortgages reviews

4.93
Based on 205 reviews, last reviewed 4th Mar 2025
17% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
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4%
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1%
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1%
1 star
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0%

Latest highest rating:

5

Excellent customer service. It has been a really easy process porting my mortgage. Candice was excellent and very efficient the whole way through. Excellent customer service. Reviewed on: 4th March 2025
Emily B's avatar
Emily B

Latest lowest rating:

2

Painful The application process has taken months. The level of detail and box ticking is unreal. I wish I had not embarked on a self build mortgage process. Reviewed on: 29th January 2022

About this product

Your home is likely the largest financial purchase you’ll ever make, so finding the right mortgage product is key. We collect Chorley Building Society mortgage reviews to give you valuable insight into the lender.

Chorley Building Society is an independent mutual building society offering a range of mortgage products. Before taking out a mortgage, be sure that you fully understand the terms, conditions and interest rates. If you’re unsure or have any questions, always contact the lender or an independent advisor to discuss the options available to you.

If you’re considering a mortgage with Chorley Building Society, read the reviews on Smart Money People. Find out what mortgage products customers have taken out and how satisfied they have been throughout the term. Read about the pros and cons of being a Chorley Building Society borrower. Learn more about the Society’s customer service. All of this and more can be found in our Chorley Building Society mortgage reviews.

Did Chorley Building Society help you purchase your dream home? Share your experience with others by writing an honest review. Why did you choose Chorley Building Society as your mortgage lender? Did the Society support you throughout your application, making it easy to understand? Has the lender kept you up to date with any important mortgage news or updates? Would you recommend the lender to family and friends? Write a Chorley Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Chorley Building Society Mortgages reviews (205)

Review of the Chorley Building Society, Mortgages:

A word of thanks to Chorley B/S

5
One factor that really stood out was the attention and continuous advice and support that we received, despite the effects of the Corona Virus pandemic , which Chorley B/S had to cope with. We really appreciate your decision to approve our application which has enabled us to look forward and enjoy the coming years. Reviewed on: 30th July 2020

Fantastic customer communication and support.

5
Quick, easy to understand communications and straightforward processes thoughout our remortgage, The Chorley have been fantastic throughout, what has been an otherwise protracted transaction. Reviewed on: 27th February 2023

Trusted Mortgage Provider with no surprises and honest approach

5
I have had a mortgage with. Chorley BS since moving to the area over 12 years ago. When I first applied for the mortgage, they were extremely helpful and provided a friendly service with excellent local knowledge. The service has remained impeccable since then and I have renewed my mortgage with them ever since. Although their rates are not the cheapest out there, the service they provide gives me a hassle free way of guaranteeing I can renew my mortgage, without the aggregation involved with other lenders. Reviewed on: 27th February 2023

Brilliant offer and great customer service.

5
We were happy with the mortgage options and the process was smooth and quick . Great customer service. Reviewed on: 27th February 2023

Great customer focused solutions

5
The advisers at Chorley genuinely care about getting it right for the customer. They have excellent follow up to ensure you are looked after. Reviewed on: 27th February 2023

Just the best

5
We have had our mortgage with Chorley for many years this is our second mortgage house with them we sold our first house and decided to stay with them they are always at the end of the phone to speak to they go out of there way to help you with excellent customer care can’t fault Chorley excellent in all aspects Reviewed on: 27th February 2023

Excellent caring service

5
The service at Chorley is of the highest standard. Staff really care about helping you and answer any questions swiftly and in a way that ensures you understand everything and ultimately guide and help you to make the best possible decisions when choosing your mortgage. The best out there and I am so glad I am a customer. Best service from a building society I have ever received. Reviewed on: 27th February 2023

First time buyer

5
Clear information, helpful and prompt responses Reviewed on: 27th February 2023

No hale down to earth commom sense service

5
Always straight to the point all my queries were proffesionally handled Reviewed on: 27th February 2023

First timer Morgage.

5
This is my first mortgage, and this mortgage provider have been absolutely brilliant. Always informing me of any changes. And keeping me up to date with up and coming charges. Reviewed on: 27th February 2023

Mortgages at Chorley

5
Always helpful and there to give advice on new products etc. They always ring back with answers to any queries you may have. Reviewed on: 27th February 2023

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