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Chorley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.9 (273 reviews)

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4.90

Based on 273 reviews, last reviewed 12th Nov 2025

11% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent self build lender They were excellent through our self build. Lending to us when others would not. Their team is always so friendly and accessible to speak with. Very h... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

WE had a mortgage refused due to our workshops been... WE had a mortgage refused due to our workshops been to close to our house. Reviewed on: 5th March 2025

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About this product

Chorley Building Society offer mortgages to new and existing members.

Whether you’re moving home, buying to let, remortgaging or purchasing your first property, Chorley Building Society have a range of products to choose from.

Chorley Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

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Chorley Building Society Mortgages reviews (273)

Have been with Chorley for my mortgage for years alw...

Have been with Chorley for my mortgage for years always there to help with a friendly attitude talk you through step by step and never waiting on the phone to speak to someone always get through straight away none of this waiting in a line your number 3 in the Que half hour later you speak to someone the most annoying thing five star all round Reviewed on: 4th March 2024

Really good personalised experience

We have not left Chorley because they are really personalised to us. The underwriters have contacted us personally to check any issues and have always been really helpful. We have not wanted to leave because of this despite other places having a slightly lower rate Reviewed on: 4th March 2024

Top class Customer service

Chorley have been very supportive with us over the past 12 months. They are personable, flexible and very helpful Reviewed on: 4th March 2024

great service for 5 years!

Ive been with chorley for 5 years now.. i recently remortgaged as they offered me the best rate by far on the market. Advisors are always kind, happy to help, quick with response time and polite!! Reviewed on: 4th March 2024

Very promptly responded.

Very promptly responded. Brilliant service! Reviewed on: 26th February 2024

It is so good to talk to an actual person!

It is so good to talk to an actual person! I received a call a few moments ago from Louise. This was to discuss payment for this month. Louise explained that they were there to help,which was a stark contrast to my last provider. Reviewed on: 22nd February 2024

Excellent service and advice

The mortgage advisors are very helpful and explain everything in a very understandable way. Nothing is too much trouble and communication is excellent. Reviewed on: 19th February 2024

Chorley are the best financial services out there by...

Chorley are the best financial services out there by a country mile. It’s the personal service and efficiency that put them streets ahead. Reviewed on: 7th February 2024

Excelent, Common Sense Service

Katie has been efficient, professional and vey helpful throughout the process. It is refreshing to have access to Underwriters and a common sense approach can be applied rather than computer says..... Reviewed on: 2nd February 2024

Mortgage Application.

My experience with mortgage adviser Candice Regan was excellent and thorough from start to finish. Candice was very detailed, professional, and respectful for the information she requested for my application and would recommend her very highly. Reviewed on: 1st February 2024

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