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Chorley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.91 (200 reviews)

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4.92

Based on 200 reviews, last reviewed 7th Feb 2025

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

1 star

Latest highest rating:

5

Fantastic local service with a personal touch and so... Fantastic local service with a personal touch and someone at the end of a phone Reviewed on: 7th February 2025

Latest lowest rating:

2

Painful The application process has taken months. The level of detail and box ticking is unreal. I wish I had not embarked on a self build mortgage process. Reviewed on: 29th January 2022

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About this product

Your home is likely the largest financial purchase you’ll ever make, so finding the right mortgage product is key. We collect Chorley Building Society mortgage reviews to give you valuable insight into the lender.

Chorley Building Society is an independent mutual building society offering a range of mortgage products. Before taking out a mortgage, be sure that you fully understand the terms, conditions and interest rates. If you’re unsure or have any questions, always contact the lender or an independent advisor to discuss the options available to you.

If you’re considering a mortgage with Chorley Building Society, read the reviews on Smart Money People. Find out what mortgage products customers have taken out and how satisfied they have been throughout the term. Read about the pros and cons of being a Chorley Building Society borrower. Learn more about the Society’s customer service. All of this and more can be found in our Chorley Building Society mortgage reviews.

Did Chorley Building Society help you purchase your dream home? Share your experience with others by writing an honest review. Why did you choose Chorley Building Society as your mortgage lender? Did the Society support you throughout your application, making it easy to understand? Has the lender kept you up to date with any important mortgage news or updates? Would you recommend the lender to family and friends? Write a Chorley Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Chorley Building Society Mortgages reviews (200)

Review of the Chorley Building Society, Mortgages:

Efficient, helpful and friendly

I’ve alway valued my experiences with the Chorley. They are personable to deal with and so helpful, at all times. Reviewed on: 14th December 2023

Painful

The application process has taken months. The level of detail and box ticking is unreal. I wish I had not embarked on a self build mortgage process. Reviewed on: 29th January 2022

Existing mortgage client

Excellent client interaction, clear and concise. Reviewed on: 10th November 2021

Top Quality Mortgage Process

This is my 3rd new Mortgage now with Chorley and each and everytime the process has been clear, simple and well communicated. The staff are friendly understanding and can’t do enough to help you through the orocess Reviewed on: 5th October 2021

Exceptional service, above and beyond.

Engaging The Chorley was the light at the end of our tunnel. Beforehand we had terrible experiences with a multitude of companies. The Chorely was like a breath of fresh air to deal with. They bent over backwards, and sometimes sideways, to help us. Even though they took on much more of the work than required they did so in order to help us achieve our goal and end up with a house to move in to. We could not recommend The Chorley high enough or give them sufficient praise for their work ethic and attention to their customer, us. A difficult and arduous process was made much simpler and even enjoyable. The mortgage team were exceptional. Reviewed on: 8th September 2021

Fast, efficient and professional mortgage underwriting team!

I had some hiccups with my mortgage broker but Lee Ellison stepped in and worked as efficient as he could to get the problems solved, got our case moving and accepted in a very timely manner. Very pleased. Reviewed on: 8th September 2021

Reducing Customer Service for Existing Customers

As an existing customer the information provided when switching products at the end of a fixed term as reduced significantly. No longer is the information provided on product options specific to my account, based on the remaining debt and projected monthly repayments, but generalised so as to be totally useless. All routes forward now involve speaking to an advisor and working out the information that was previously provided. Why provide customer service when there is a sales opportunity? Reviewed on: 21st April 2021

CBS is the best!

Been a customer for 44 years, wouldn’t go anywhere else. The sectors best! Reviewed on: 5th February 2021

Strongly recommend The Chorley

We have just completed our mortgage with the Chorley. We had excellent service from The Chorley from the moment we approached them until now. Setting up the mortgage was straightforward and given the type of mortgage we had (interest only) we were given great help at the two year intervals when we had to renew the product. What we particularly liked was the friendly and helpful approach on the phone and this was especially true during the pandemic when it must have been very difficult for staff. Many thanks and we would wholeheartedly recommend The Chorley. Mike and Yvette, Cumbria Reviewed on: 2nd December 2020

Excellent personal service

Absolutely amazing! So professional, helpful & kind. Reviewed on: 29th November 2020

A word of thanks to Chorley B/S

One factor that really stood out was the attention and continuous advice and support that we received, despite the effects of the Corona Virus pandemic , which Chorley B/S had to cope with. We really appreciate your decision to approve our application which has enabled us to look forward and enjoy the coming years. Reviewed on: 30th July 2020

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