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Chorley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.9 (246 reviews)

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4.90

Based on 246 reviews, last reviewed 9th Mar 2025

633% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Real people - Real service Always helpful, great personal customer service - No-one better at this! Reviewed on: 9th March 2025

Latest lowest rating:

1

WE had a mortgage refused due to our workshops been... WE had a mortgage refused due to our workshops been to close to our house. Reviewed on: 5th March 2025

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About this product

Your home is likely the largest financial purchase you’ll ever make, so finding the right mortgage product is key. We collect Chorley Building Society mortgage reviews to give you valuable insight into the lender.

Chorley Building Society is an independent mutual building society offering a range of mortgage products. Before taking out a mortgage, be sure that you fully understand the terms, conditions and interest rates. If you’re unsure or have any questions, always contact the lender or an independent advisor to discuss the options available to you.

If you’re considering a mortgage with Chorley Building Society, read the reviews on Smart Money People. Find out what mortgage products customers have taken out and how satisfied they have been throughout the term. Read about the pros and cons of being a Chorley Building Society borrower. Learn more about the Society’s customer service. All of this and more can be found in our Chorley Building Society mortgage reviews.

Did Chorley Building Society help you purchase your dream home? Share your experience with others by writing an honest review. Why did you choose Chorley Building Society as your mortgage lender? Did the Society support you throughout your application, making it easy to understand? Has the lender kept you up to date with any important mortgage news or updates? Would you recommend the lender to family and friends? Write a Chorley Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Chorley Building Society Mortgages reviews (246)

Review of the Chorley Building Society, Mortgages:

Efficient Mortgage Company

Very clearly communicated mortgage with reasonable rates. Reviewed on: 27th February 2023

Mortgage holiday request

Due to the current climate we asked the chorley for a 3 month mortgage holiday. The process was quick and simple with everything being approved within 24 hours. Everyone we spoke to were brilliant. I couldn't recommend the chorley building society enough. Excellent customer service. Reviewed on: 23rd April 2020

Covid-19 mortgage holiday

Chorley actioned my request for a mortgage holiday quickly and efficiently, unlike some other lenders. They were courteous and polite. No hesitation in recommending. Reviewed on: 23rd April 2020

Providing confidence

I felt like I had a partnership with Chorley and appreciate all of the support provided to give me confidence in such a big part of my life. Sue, my mortgage advisor was amazing and I am grateful for everything Sue and the team have provided! Reviewed on: 23rd April 2020

Great service

CBS were very helpful during a financially difficult time and allowed us some time to catch up with our money situation. Very swift service and prompt replies with any query Reviewed on: 17th April 2020

Brilliant

Great customer service, very quick to help. Reviewed on: 17th April 2020

Professional and courteous

Phone call answered quickly and sympathetically with regard to the situation we found ourselves in, a quick form fill and an immediate response. A financial institution with a face and a heart. Reviewed on: 17th April 2020

Great customer service

Can’t fault Chorley Building Society. I asked for mortgage holidays due to covid pandemic, day later it was granted . Great service, highly recommend Reviewed on: 17th April 2020

Best Building Society!

Always there for us, and have been for more than 20 years! Reviewed on: 17th April 2020

Excellent Mortgage Provider

Following the recent outbreak, I suffered a substantial loss of earnings as my employer decreased my hours and therefore my income. I contacted the building society to ask what options were available. I was provided with clear advice and there was no confusing jargon. Once I made my decision, it was implemented with immediate effect. I would have expected a slight delay due to a presumed increase in people needing assistance but the customer service remained excellent. I would happily recommend the chorley building society as a mortgage provider. Reviewed on: 17th April 2020

Mortgage review

Be more reasonable with allowing the interest rate to go through the floor (fairly) rather than just take from customers as that is no ceiling Reviewed on: 7th March 2020

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