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American Express: Platinum Cashback Credit Card reviews

Name: Platinum Cashback Credit Card
Rating: 4.64 (66 reviews)

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4.44

Based on 66 reviews, last reviewed 3rd Mar 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

72%

21%

2 star

Latest highest rating:

5

Great credit card, simple to use, been using for 17y... Great credit card, simple to use, been using for 17yrs, great value, would be even better if more retailers accepted it. Reviewed on: 3rd March 2025

Latest lowest rating:

1

Abysmal service I opened a dispute claim for a product purchased with Amex on Ebay. Big mistake! They have been dragging this for weeks, they close the dispute withou... Read more Reviewed on: 28th January 2024

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About this product

At Smart Money People, we're the UK's #1 place online for American Express Platinum Cashback credit card reviews. Whether you're looking for people's comments on the cashback offer on the card, or other benefits the card offers to customers, see what people have said before making up your mind on this card. Or have you already used the Platinum Cashback card? Share a review and mention what you liked or disliked about the card, and you'll be helping others!

American Express Platinum Cashback Credit Card reviews (66)

Review of the American Express, Platinum Cashback Credit Card:

Great credit card, simple to use, been using for 17y...

Great credit card, simple to use, been using for 17yrs, great value, would be even better if more retailers accepted it. Reviewed on: 3rd March 2025

Platinum cashback card

I'd highly recommend this credit card for everyday spenders; I use the card wherever possible then pay off the bill in full at the end of the month. The AMEX app makes it easy to track my spending and understand how much my direct debit is likely to be. AMEX customer service are brilliant over the phone and are quick at resolving queries. Reviewed on: 28th April 2020

Great service, great benefits

Amazing cashback offer when you sign up, great service. Any issues they support you dispute with the company you have a concern with Reviewed on: 27th April 2020

Great Service and Product

Quick response , understood my query and dealt with promptly and swiftly couldn't ask for more Reviewed on: 9th February 2020

Great deals and good mobile app

Amex cashback deals are generous and frequent, and the shop small deal is the cherry on top. The mobile app is modern and easy to use and integrates really well with Google pay. The only downsides are poor foreign exchange rates and fees, so not recommended for travel, and there are still a number of retailers who don't accept amex - but this is getting much better in my experience. Reviewed on: 17th January 2020

Excellent service and card, shame its not more widely accepted

Excellent service and card, supportive staff, been with them 16 years without complaint and had excellent support when needed shame its not more widely accepted Reviewed on: 8th January 2020

Top value, features and excellent service

After trying around 6 or 7 credit cards over the past years, very happy to settle with AmEx as my main card and Tandem or Santander Zero as a secondary where AmEx is not accepted or abroad to avoid extra fees. Reviewed on: 4th January 2020

Recent Chargeback

Amex were very quick to respond to chargeback claim on my credit card recently and I would highly recommend them. The process was easy to follow and resolved quickly. Reviewed on: 22nd November 2019

best cashback, but you must wait for it

This card gives 1 pence cashback on every full 1 pound, eg. 8 pence from 8.90 etc. However the accumulated pot is only available after a full year. Be sure to look out for special offers on a few websites dedicated to money and savings as you can get the 25 pounds annual membership fee returned. Reviewed on: 21st November 2019

Cashback

I recently got an AMEX cashback card and I'm loving it. I use my card to pay for everything, from transport, to shopping to restaurants, and I'm happy seeing my cashback grow. Reviewed on: 5th November 2019

Wish the 5% Interest Rate was for the first 6 months

A new customer to AE to take advantage of the interest rate on purchases; this is a good deal but it's a shame it can't be extended for six months. Reviewed on: 8th June 2019

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