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American Express: Platinum Cashback Credit Card reviews

Name: Platinum Cashback Credit Card
Rating: 4.64 (69 reviews)

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4.46

Based on 69 reviews, last reviewed 14th Jun 2025

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

73%

22%

2 star

Latest highest rating:

4

Great introductory cash back rate Great introductory cash back rate and like that it’s available across all purchases Reviewed on: 14th June 2025

Latest lowest rating:

1

Abysmal service I opened a dispute claim for a product purchased with Amex on Ebay. Big mistake! They have been dragging this for weeks, they close the dispute withou... Read more Reviewed on: 28th January 2024

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About this product

At Smart Money People, we're the UK's #1 place online for American Express Platinum Cashback credit card reviews. Whether you're looking for people's comments on the cashback offer on the card, or other benefits the card offers to customers, see what people have said before making up your mind on this card. Or have you already used the Platinum Cashback card? Share a review and mention what you liked or disliked about the card, and you'll be helping others!

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American Express Platinum Cashback Credit Card reviews (69)

Great

Easy to use app, nice and friendly team, ok cashback. Reviewed on: 25th March 2023

Excellent offers, experiences, and cash back opportunities

Exceptional cash back offers (especially the dining credit) along with airport lounge access that already go far to pay off the (admittedly high) annual cost, but the multiple of offers available more than make up for it. Could not recommend highly enough Reviewed on: 16th March 2023

American Express

Very good. Understanding, considerate. Glad to be a customer. Thank you. Reviewed on: 10th March 2023

Great cash back rewards

I’ve saved up more than £100 from my Amex card transactions. Customer service is quick and easy and the app is very comprehensive Reviewed on: 3rd March 2023

Love my cashback

So nice to see cashback building up just by using card for day to day expenses! Reviewed on: 20th February 2023

Good easy practical

All good cashback interest lower than i expecting Reviewed on: 9th February 2023

Good to begin with

Great to start with but service and different offers are dwindling. Once 5% cashback ends, then there is little incentive to stay. Reviewed on: 8th February 2023

Easy cashback

Easy way to earn cashback with the power of Amex to quickly settle any dispute Reviewed on: 1st February 2022

Amazing customer service

Amazing customer service and cashback rates! I’ve had my card for two years now and plan to keep it for years to come :) Reviewed on: 23rd January 2022

Great cashback credit card

The customer service is excellent we were scammed and the money was quickly dealt with . The only downside is some retailers don’t accept it . Reviewed on: 4th January 2022

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