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American Express: Platinum Cashback Credit Card reviews

Name: Platinum Cashback Credit Card
Rating: 4.64 (67 reviews)

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4.45

Based on 67 reviews, last reviewed 27th Mar 2025

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

74%

21%

2 star

Latest highest rating:

5

Best offers in terms of rewards My main bank for everyday spending: groceries, restaurants, shopping, online, etc. It is very nice to have an opportunity to earn so much cashback wit... Read more Reviewed on: 27th March 2025

Latest lowest rating:

1

Abysmal service I opened a dispute claim for a product purchased with Amex on Ebay. Big mistake! They have been dragging this for weeks, they close the dispute withou... Read more Reviewed on: 28th January 2024

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About this product

At Smart Money People, we're the UK's #1 place online for American Express Platinum Cashback credit card reviews. Whether you're looking for people's comments on the cashback offer on the card, or other benefits the card offers to customers, see what people have said before making up your mind on this card. Or have you already used the Platinum Cashback card? Share a review and mention what you liked or disliked about the card, and you'll be helping others!

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American Express Platinum Cashback Credit Card reviews (67)

Cashback

I recently got an AMEX cashback card and I'm loving it. I use my card to pay for everything, from transport, to shopping to restaurants, and I'm happy seeing my cashback grow. Reviewed on: 5th November 2019

Wish the 5% Interest Rate was for the first 6 months

A new customer to AE to take advantage of the interest rate on purchases; this is a good deal but it's a shame it can't be extended for six months. Reviewed on: 8th June 2019

G Card

G card for G units looking to make money by spending money Reviewed on: 10th May 2019

Not sure how to actually get the cashback out?

American Express is a really good company. Someone cloned my credit card last year and they were fantastic in getting it all sorted and getting my money back. I had a new card within 48 hours, and it was over Christmas so that was pretty incredible. I'm not actually sure how you get the cashback out of your account though - I can see what I've earned but I have no idea how to actually get it! Reviewed on: 15th April 2019

Much Improved

I had an Amex credit card about 10 years ago and I am pleased to say that there are far more companies that now accept payments on an Amex credit card now; excellent cashback rates, albeit for only the first few months but if you time your application right (maybe just before you start your Xmas shopping) then you'd have a nice little earner to put towards the following year's Christmas. Would definitely recommend. Reviewed on: 29th June 2018

Cashback for shopping

Brilliant to get cashback on my shopping, and amex is a great provider. Reviewed on: 7th June 2018

Excellent

We all know Amex isn't universally accepted by merchants, but so what? The card benefits are excellent, the customer service is superb, and their app and online account management is brilliant. Reviewed on: 1st June 2018

Good Cashback

Excellent cashback on purchases. Easy to use website. Reviewed on: 4th April 2018

Good product, good service

Due to the cashback this is my credit card of choice, only let down by the fact that it's not accepted everywhere (likely due to the higher fees that afford me the cashback!). I had a great 0% purchase deal for almost 1.5 years (the first 3 months of which I earned 5% cashback). If I've had a query or error the call centre have been able to resolve it satisfactorily every time and hold wait times have not been too bad. It would be nice if the cashback ramped up a bit faster, as now I'm out of the introductory period, it currently staircases slowly from 0.5% to 1.25% Reviewed on: 24th November 2017

Cash back !

Love this produce and the app is great too. Only thing that frustrates me is that it should clearly show when your annual cash back will be credited Reviewed on: 5th November 2017

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