Write a review

Animal Friends: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.77 (637 reviews)

View other Animal Friends products

4.74

Based on 637 reviews, last reviewed 9th Jun 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Been with animals friends for 7 years now , 6 years... Been with animals friends for 7 years now , 6 years in I had to make claim for my dog after an accident, so easy to apply was complete within a matter... Read more Reviewed on: 9th June 2025

Latest lowest rating:

1

Terrible Paid insurance for years. My dog was put to sleep recently - tried to claim of insurance & told not possible to claim as my dog was over 8yrs old !!! Reviewed on: 9th October 2023

Read all reviews See your review

About this product

Animal Friends Pet Insurance reviews (637)

Review of the Animal Friends, Pet Insurance:

Very impressed

I love the way joli vets works I’ve used them once as my dog had a tick and the vet had a good look at it on web cam and directed me on how to remove it I was very impressed Reviewed on: 10th September 2021

Great pet insurance company

I have been with animal friends for many years they have always been reasonably priced very helpful and quite to pay a claim Reviewed on: 3rd August 2023

5 Star Insurance

I have always found Animal Friends to be a first class insurance for my dogs. All claims have been handled swiftly and professionally and using the portal, whereby my vet actually submits the claim on my behalf, takes a great deal of worry away and allows me to concentrate on caring for my sick pet. Excellent service. Reviewed on: 3rd August 2023

Only the best for your pet.

100% in price, service, and communication, you could not get better. Reviewed on: 3rd August 2023

Simply the Best.

Amazing Company .Helpful, friendly patient who think nothing of going a step further to ensure I could keep my pet safely insured while I was going through a very difficult time, due to serious ill health, which made both our lives so much easier and happier. I will always highly recommend Animal Friends , they are definitely Simply the Best. Reviewed on: 3rd August 2023

Good insurance

Good insurance and really enjoy having the helpful tips received as newsletter over email. Reviewed on: 3rd August 2023

Great for pet insurance

Great for pet insurance and for the newsletter with handy tips and advice. Reviewed on: 3rd August 2023

Good price

I love that you have the online vet to chat to whenever you need them such a help Reviewed on: 3rd August 2023

Lovely service always feel like they really care for your pet

My dog Cali needed an operation for her eyes and it was easy to claim they talked to my vets to agree on the claim then paid me quickly for her treatment. It really felt like they cared when I spoke to advisors on the phone. Reviewed on: 3rd August 2023

Good Value

I have had very good service from this insurer when our Molly needed a pacemaker fitted two years ago so I can only recommend them for the service we have had. Reviewed on: 3rd August 2023

Always pleasant

Plenty of time to help and talk one through queries!Very friendly staff.Excellent for putting peoples minds at ease!A joy to do business with.Have recommended them to many friends,which I don’t do very often! Reviewed on: 3rd August 2023

Alternative products

Pet Insurance
from Petwise 1.72 from 18 reviews
Pet Insurance
from John Lewis 1.30 from 38 reviews
Pet Insurance
from Healthy Pets 4.61 from 257 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub