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Animal Friends: Pet insurance reviews

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4.71
Based on 637 reviews, last reviewed 9th Jun 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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0%
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Latest highest rating:

5

Been with animals friends for 7 years now , 6 years... Been with animals friends for 7 years now , 6 years in I had to make claim for my dog after an accident, so easy to apply was complete within a matter... Read more Reviewed on: 9th June 2025
Lisa t's avatar
Lisa t

Latest lowest rating:

1

Terrible Paid insurance for years. My dog was put to sleep recently - tried to claim of insurance & told not possible to claim as my dog was over 8yrs old !!! Reviewed on: 9th October 2023
Kerry Hasson 's avatar
Kerry Hasson
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About this product

Animal Friends Pet Insurance offer policies to cover dogs, cats and horses.

Your vet can submit your claim and Animal Friends will pay them directly. There’s an online account to help manage your policy and claims on the go and you get access to exclusive discounts and offers.

Animal Friends Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Animal Friends Pet Insurance before, you can also leave a review and share your experience.

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Animal Friends Pet insurance reviews (637)

Helpful & Supportive

5
Only had discussion on renewal time but. Colleague tried to provide best options for cover. For our Cavalier King Charles Spaniel. Reviewed on: 3rd August 2023
Jan Brooking's avatar
Jan Brooking

Good prices

5
Prices are competitive and when one of my cats had cancer during covid..all costs and claims were done with no hassle Reviewed on: 3rd August 2023
Val Soproniuk's avatar
Val Soproniuk

Great service

5
After having a very poorly dog, Animal friends dealt with our claim quickly & efficiently through Pawtal with our vet. Such a weight off our minds knowing that it was all dealt with without added stress to us. Reviewed on: 3rd August 2023
Sara Henderson's avatar
Sara Henderson

The Best insurance company ever

5
Love Animal friends, always helpful friendly and never had any problems . Reviewed on: 3rd August 2023
Dean Crayford's avatar
Dean Crayford

Animal Friends are an excellent, efficient, helpful and friendly pet insurance company.

5
My experience is complete satisfaction whenever I have had to put in a claim for my dog, it's settled immediately and I've always been informed by email. Reviewed on: 3rd August 2023
Jenny Lovegrove 's avatar
Jenny Lovegrove

Easy to use

5
Easy to make a claim and always a prompt pay out. My cat has a life long condition for which he has two tablets daily. Always a prompt pay out Reviewed on: 3rd August 2023
Sue Morgan's avatar
Sue Morgan

The best care for my dog!

5
Animal friend's have been great with my dog Barney and his on-going health issues. It's nice to know that you can still have pet insurance for your dog even when they are getting old. Reviewed on: 3rd August 2023
Julie Smith Treleaven's avatar
Julie Smith Treleaven

Animal Friends is the best.

5
Animal Friends insurance is the best because they offer a comprehensive newsletter all about your pet. It has torn me a lot about my dog that I did not know. And for that reason, I wound recommend 100 %. Reviewed on: 3rd August 2023
David Egglestone's avatar
David Egglestone

Best pet insurance.

5
Animal friends give me peace of mind when I insure my two cats each year. They are both middle aged now and I may need them to have more frequent vet visits as they get older. Competitive price of insurance means I can still afford it! and Joii vet consult is available if required. A/F also make substantial animal charity donations. Reviewed on: 3rd August 2023
Janette Black's avatar
Janette Black

Great company

5
Great price, great cover. Added bonus of remote access to a vet. Reviewed on: 3rd August 2023
Sarah Lois Davies's avatar
Sarah Lois Davies

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