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Animal Friends: Pet Insurance reviews

4.74
Based on 635 reviews, last reviewed 1st Oct 2024
71% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
6%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

4

First time we've insured with Animal Friends, accide... First time we've insured with Animal Friends, accident-only policy. Never needed to make a claim (and hopefully never will!) so no idea about their pe... Read more Reviewed on: 1st October 2024
CatWoman's avatar
CatWoman

Latest lowest rating:

1

Terrible Paid insurance for years. My dog was put to sleep recently - tried to claim of insurance & told not possible to claim as my dog was over 8yrs old !!! Reviewed on: 9th October 2023
Kerry Hasson 's avatar
Kerry Hasson

About this product

It’s always wise to check customer reviews before taking out a new pet insurance policy to be confident that the provider is reputable. We gather Animal Friends pet insurance reviews to help you make an informed decision.

Animal Friends offers pet insurance for dogs, cats and horses. There are a variety of policies available for each animal type, such as Accident only, Lifetime cover and more. Animal Friends offers specialist policies for older pets, as well as kittens, puppies and foals.

Are you considering Animal Friends as your insurer of choice? Take a look at our Animal Friends pet insurance reviews to gain valuable insights into the provider and its policies. Find out how satisfied customers are and whether they would renew their policies. Learn about the customer service and claims process. Reading customer reviews can help you feel confident that your pet is well protected.

Have you ever held a pet insurance policy with Animal Friends? Share your experience with our Smart Money People community. Which animal did you insure, and which level of cover did you select? Why did you decide to insure with Animal Friends? If you've made a claim on your policy, how well was it handled? Whatever your experience, leave an Animal Friends pet insurance review today. Together, we can help others like you make better financial decisions.

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Animal Friends Pet Insurance reviews (635)

Great service

5
After having a very poorly dog, Animal friends dealt with our claim quickly & efficiently through Pawtal with our vet. Such a weight off our minds knowing that it was all dealt with without added stress to us. Reviewed on: 3rd August 2023

The Best insurance company ever

5
Love Animal friends, always helpful friendly and never had any problems . Reviewed on: 3rd August 2023

Animal Friends are an excellent, efficient, helpful and friendly pet insurance company.

5
My experience is complete satisfaction whenever I have had to put in a claim for my dog, it's settled immediately and I've always been informed by email. Reviewed on: 3rd August 2023

Easy to use

5
Easy to make a claim and always a prompt pay out. My cat has a life long condition for which he has two tablets daily. Always a prompt pay out Reviewed on: 3rd August 2023

The best care for my dog!

5
Animal friend's have been great with my dog Barney and his on-going health issues. It's nice to know that you can still have pet insurance for your dog even when they are getting old. Reviewed on: 3rd August 2023

Animal Friends is the best.

5
Animal Friends insurance is the best because they offer a comprehensive newsletter all about your pet. It has torn me a lot about my dog that I did not know. And for that reason, I wound recommend 100 %. Reviewed on: 3rd August 2023

Best pet insurance.

5
Animal friends give me peace of mind when I insure my two cats each year. They are both middle aged now and I may need them to have more frequent vet visits as they get older. Competitive price of insurance means I can still afford it! and Joii vet consult is available if required. A/F also make substantial animal charity donations. Reviewed on: 3rd August 2023

Great company

5
Great price, great cover. Added bonus of remote access to a vet. Reviewed on: 3rd August 2023

Great pet insurance company

5
I have been with animal friends for many years they have always been reasonably priced very helpful and quite to pay a claim Reviewed on: 3rd August 2023

5 Star Insurance

5
I have always found Animal Friends to be a first class insurance for my dogs. All claims have been handled swiftly and professionally and using the portal, whereby my vet actually submits the claim on my behalf, takes a great deal of worry away and allows me to concentrate on caring for my sick pet. Excellent service. Reviewed on: 3rd August 2023

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