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Animal Friends: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.77 (637 reviews)

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4.74

Based on 637 reviews, last reviewed 9th Jun 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Been with animals friends for 7 years now , 6 years... Been with animals friends for 7 years now , 6 years in I had to make claim for my dog after an accident, so easy to apply was complete within a matter... Read more Reviewed on: 9th June 2025

Latest lowest rating:

1

Terrible Paid insurance for years. My dog was put to sleep recently - tried to claim of insurance & told not possible to claim as my dog was over 8yrs old !!! Reviewed on: 9th October 2023

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About this product

Animal Friends Pet Insurance reviews (637)

Review of the Animal Friends, Pet Insurance:

Very impressed

I love the way joli vets works I’ve used them once as my dog had a tick and the vet had a good look at it on web cam and directed me on how to remove it I was very impressed Reviewed on: 10th September 2021

fantastic animal friends!!

They give you loads of helpful advice for caring for your pet through all the seasons of the year Reviewed on: 3rd August 2023

Always there for you

My little rescue dog Molly has been with me for nearly nine years now. She has had quite a few problems and each time I have asked for help, Animal Friends has been there for me Their pet "pawtel" is great for use by vets to ensure they get paid as quickly as possible with no forms to complete Reviewed on: 3rd August 2023

More than happy with Animal Friends

Great service, great support. Very efficient and quick to respond. Reviewed on: 3rd August 2023

Stress free

When Ur pet is ill it's the worst time and Ur head is all over the place, animal friends make the claim stress free so it's one less thing to worry about Reviewed on: 3rd August 2023

Great value cover and good service

I discovered Animal Friends when my previous cat reached a significant age and my previous provider didn't want to cover her. Animal friends were more sympathetic and my latest cat is also insured with them. Reviewed on: 3rd August 2023

excellent

got great cheap cover for my cat of them Reviewed on: 3rd August 2023

Excellent company

My 9 year old cat has been insured with Animal Friends since I got him at 10 weeks old. I have never had a moments trouble with any of his vet bills. He was diagnosed at an early age and Animal Friends has been fantastic Reviewed on: 3rd August 2023

Best pet insurance company in the UK.

Well .not much really. Been with them for years. And won't move anywhere else. It's nice to know that my cat is well insured. Just incase. Love all the care tips. And a vet on hand. Love the news letters delivered on my phone. So please if you want your pet insured. Then this is the best place. They Really Care about your Pets. Reviewed on: 3rd August 2023

Brilliant

Understanding in time of emergency surgery, Understanding at time of loss, quick claim settlement and understand older pets needs Reviewed on: 3rd August 2023

Peace of mind .

I’m lucky I haven’t needed to claim. Before we joined I read and spoke to friends about different companies. I believe I chose the best. Hence I have peace of mind. Reviewed on: 3rd August 2023

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