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Animal Friends: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.77 (635 reviews)

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4.74

Based on 635 reviews, last reviewed 1st Oct 2024

71% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

First time we've insured with Animal Friends, accide... First time we've insured with Animal Friends, accident-only policy. Never needed to make a claim (and hopefully never will!) so no idea about their pe... Read more Reviewed on: 1st October 2024

Latest lowest rating:

1

Terrible Paid insurance for years. My dog was put to sleep recently - tried to claim of insurance & told not possible to claim as my dog was over 8yrs old !!! Reviewed on: 9th October 2023

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About this product

It’s always wise to check customer reviews before taking out a new pet insurance policy to be confident that the provider is reputable. We gather Animal Friends pet insurance reviews to help you make an informed decision.

Animal Friends offers pet insurance for dogs, cats and horses. There are a variety of policies available for each animal type, such as Accident only, Lifetime cover and more. Animal Friends offers specialist policies for older pets, as well as kittens, puppies and foals.

Are you considering Animal Friends as your insurer of choice? Take a look at our Animal Friends pet insurance reviews to gain valuable insights into the provider and its policies. Find out how satisfied customers are and whether they would renew their policies. Learn about the customer service and claims process. Reading customer reviews can help you feel confident that your pet is well protected.

Have you ever held a pet insurance policy with Animal Friends? Share your experience with our Smart Money People community. Which animal did you insure, and which level of cover did you select? Why did you decide to insure with Animal Friends? If you've made a claim on your policy, how well was it handled? Whatever your experience, leave an Animal Friends pet insurance review today. Together, we can help others like you make better financial decisions.

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Animal Friends Pet Insurance reviews (635)

Brilliant Insurance

Great insurance company. I have been with them for many years. Premiums obviously have to go up annually but it’s really minimal. The claims team are also very helpful as I have experienced in the past. I’ve not used the Joie facility but think it’s a good thing to have should you need a vet to talk to about any concerns. Reviewed on: 3rd August 2023

Great Insurer

I feel like Animal friends have sold me a policy that covers all of my needs at a competitive price. They send regular news letters with tips and advice how to best look after your dog/pets. Would highly recommend Reviewed on: 3rd August 2023

Fast and efficient

My vet puts through my claim and I will receive an acknowledgement from Animal Friends within three hours. They usually pay my claim within 24 hours. It doesn't get much faster than that! Reviewed on: 3rd August 2023

Nothing to worry about!

I’ve had nothing but great things with my insurance with Animal Friends. For good value and peace of mind, this is the company to insure your pets with! Reviewed on: 3rd August 2023

Peace of mind

Fortunately I haven't had to use my pet insurance but having 2 rescue cats it gives me peace of mind that it's there, the prices are really good too. Reviewed on: 3rd August 2023

Great company easy to deal with

I have been with animal friends for roughly 4 years now and thank god only had to use them once. It was so stress free and sorted between vets and them directly. I didn’t have to worry about anything and my cat (Dave) was looked after and fixed in no time! Reviewed on: 3rd August 2023

Excellent when we came to claiming

Nothing but good things to say about Animal Friends. You never know how good insurance is until it comes to actually claiming and this company was excellent recently. When our dog became very ill last year we had multiple trips to the vet and it was extremely stressful. Claiming was easy though, the vets spoke to Animal Friends directly and they paid out very quickly with amazingly clear communication. We knew exactly where we stood at all times and it's all very transparent and fair. Thank you Animal Friends, this is what good pet insurance looks like! Reviewed on: 1st August 2023

Great

Always happy to try and keep costs down whilst providing the cover needed. Reviewed on: 27th July 2023

My doggy has a pet insurance with Animal Friends. Very good deal for very good price.

Positive experience. Free consultation with vet anytime on 7 days per week in 24 hours. Reviewed on: 25th July 2023

Seem genuinely interested in my pets wellbeing

Although quite a pricy policy, the level of cover is very good. I like the timely updates reminding me of the policy benefits and the info notes covering keeping my pet safe in hot weather etc Reviewed on: 23rd July 2023

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Animal Friends: Pet Insurance reviews

71% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Review Animal Friends: Pet Insurance now

Animal Friends Pet Insurance reviews (635)

Brilliant Insurance

Great Insurer

Fast and efficient

Nothing to worry about!

Peace of mind

Great company easy to deal with

Excellent when we came to claiming

Great

My doggy has a pet insurance with Animal Friends. Very good deal for very good price.

Seem genuinely interested in my pets wellbeing

Review Animal Friends: Pet Insurance now

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