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Animal Friends: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.77 (635 reviews)

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4.71

Based on 635 reviews, last reviewed 1st Oct 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

First time we've insured with Animal Friends, accide... First time we've insured with Animal Friends, accident-only policy. Never needed to make a claim (and hopefully never will!) so no idea about their pe... Read more Reviewed on: 1st October 2024

Latest lowest rating:

1

Terrible Paid insurance for years. My dog was put to sleep recently - tried to claim of insurance & told not possible to claim as my dog was over 8yrs old !!! Reviewed on: 9th October 2023

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About this product

It’s always wise to check customer reviews before taking out a new pet insurance policy to be confident that the provider is reputable. We gather Animal Friends pet insurance reviews to help you make an informed decision.

Animal Friends offers pet insurance for dogs, cats and horses. There are a variety of policies available for each animal type, such as Accident only, Lifetime cover and more. Animal Friends offers specialist policies for older pets, as well as kittens, puppies and foals.

Are you considering Animal Friends as your insurer of choice? Take a look at our Animal Friends pet insurance reviews to gain valuable insights into the provider and its policies. Find out how satisfied customers are and whether they would renew their policies. Learn about the customer service and claims process. Reading customer reviews can help you feel confident that your pet is well protected.

Have you ever held a pet insurance policy with Animal Friends? Share your experience with our Smart Money People community. Which animal did you insure, and which level of cover did you select? Why did you decide to insure with Animal Friends? If you've made a claim on your policy, how well was it handled? Whatever your experience, leave an Animal Friends pet insurance review today. Together, we can help others like you make better financial decisions.

Animal Friends Pet Insurance reviews (635)

Review of the Animal Friends, Pet Insurance:

Exceptional service

I have had insurance with Animal Friends for years for my dog, the policies are clear and simple and offer great value for money. Turn around time is also very good. Reviewed on: 27th September 2022

Pets are family

So useful to ask questions and brilliant cause at hand whenever needed Reviewed on: 25th August 2022

Purrfect Insurance Company

You only know how good a company is if it pays out without any hassle, excellent company helpful staff,easy process through the vet portal, wouldnt use any other for pets Reviewed on: 25th August 2022

Great

The online vet experience is a Godsend and the regular newsletter is always packed with help and advice. A great support network. Reviewed on: 25th August 2022

Very pleased

Feel confident if anything happens to my cat it will be dealt with promptly Reviewed on: 25th August 2022

Brilliant!

Customer service was fab. Dealt with my claim quickly and everytime I have rang I have been greeted by friendly and helpful staff. Couldn't ask for more!! Reviewed on: 25th August 2022

Always been amazing

Animal friends have made claimes exceptionally easy and I thank them for that.. I’ve used the online vet a couple of times and they were both amazeing. Reviewed on: 25th August 2022

Always keep customer information up to date

Newsletters are full of useful information and tips on caring for our pets Reviewed on: 25th August 2022

Superb and easy to manage cover

No hassle, easy to set up and manage. Clear and precise with great benefits! Reviewed on: 25th August 2022

Really happy with the service

Animal Friends have been brilliant sorting my claims for our dogs GI issues. Really simple claims process and the money was paid very quickly. Reviewed on: 25th August 2022

brilliant

very helpful and very supportive and very understanding Reviewed on: 25th August 2022

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