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Aviva: Car Insurance reviews

Name: Car Insurance
Rating: 3.79 (514 reviews)

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3.58

Based on 514 reviews, last reviewed 23rd Feb 2025

100% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

50%

23%

21%

Latest highest rating:

5

Aviva Zero online Car insurance. Just took out car insurance with Aviva Zero online. Very good proce with far better excess offer than my previous insurer. Website and information was... Read more Reviewed on: 20th November 2024

Latest lowest rating:

1

Aviva ..Age discrimination in my opinion Well I got my renewal from Aviva at the end of last year to be told my premium was increasing by over 70% no logical reason given ….it was take it or ... Read more Reviewed on: 23rd February 2025

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About this product

The Aviva car insurance reviews on Smart Money People come from drivers like you. We’ve got hundreds of genuine Aviva car insurance reviews to help you decide if Aviva is the right company for your needs, budget, and vehicle.

With over one million customers, Aviva is one of the largest UK car insurance providers, with policies spanning different vehicle types and various levels of cover. Your car insurance is an ongoing financial commitment, and provides important protection should an unfortunate incident occur, so it really is worth taking the time to make an informed decision. Our reviews on Aviva car insurance cover everything from multi car insurance, to electric car insurance, to young driver policies, so you’re sure to find some that are relevant to you.

And remember, if you've used Aviva before, you can also leave a review to help other drivers. Not sure what to write about? Share your experiences on customer service, or setting up a policy, or give your thoughts on whether it’s good value for money. You may also want to offer details on how efficient the claims process was for example. Don’t forget to include what kind of policy you’ve taken out too; this is all really valuable information for drivers doing their research.

Smart Money People is the UK’s largest financial services review site. Together, we can help to increase trust and transparency in financial services. Read or write an Aviva car insurance review below.

Aviva Car Insurance reviews (514)

Review of the Aviva, Car Insurance:

Simple application, easy to use website

Simple application, easy to use website and all policies and products in one place Reviewed on: 4th September 2024

Very competitively priced

Really friendly customer service. Very helpful on the phone. Competitive priced policy Reviewed on: 10th July 2020

Excellent service and app

I love the aviva drive app. It helps me save on my annual premium. The online portal is also a great place to check my documents and renew the coverage every year. Reviewed on: 30th June 2020

Awesome

The best car insurance. They are reasonably. Customers services are great and they are open. If you change anything about your car they dont charge you whereas some other insurance charge you even if you do it yourself on online but Aviva is not like that. Reviewed on: 13th June 2020

Good Price Car Insurance

Competitive prices as you would expect from such a big company, but also great customer service which maybe you wouldn't. Reviewed on: 8th February 2020

Very good customer experience, for a new driver.

Aviva were one of the only companies that would insure me on my dad's lease car, when I had passed my test. It was so useful that they charged a reasonable price for the insurance and the insurance itself was very good value for money. Reviewed on: 7th February 2020

Aviva/ dishonest cheaters

Aviva are completely crooked, they failed to settle my claim after a four and a half month wait I provided everything they asked and more including photos of the accident My vehicle had been involved in a hit and run Aviva disputed that it could of happened the way it did and may as well called me a liar although I had been with aviva for ten years having never had a claim in the past from them. The acted in a very unprofessional manor and never returned my calls even when I called them repeatedly over a four and a half month period Very bad business in my opinion Completely unprofessional I’m taking them to court And shall continue to post my experience. I hope you don’t find out the hard way, like I did, About aviva When you look at there own web reviews page, it paints a picture of happy customers, but all the reviewers on other sites seem to feel the same way as I do Look for yourself Reviewed on: 5th November 2019

Was bad a long time ago,no problems now

Was let down when I was a new driver,15years ago. But. I conplainnts now. Competitive price. Just have to be a lucky driver so I don’t have to claim again I hope!! Reviewed on: 15th September 2019

Great for new drivers

Competitively priced car insurance for a new driver, which was really useful. Reviewed on: 14th September 2019

Great car insurance provider

I am enjoying my time at Aviva. They always provide with effective cover and when i fall into financial difficulties, there are always there to help Reviewed on: 13th September 2019

Customer really does come first

We actually decided to go to Aviva as a Customer after our car was in a bump. We was parked when a elderly Gentleman drove into us. He was a customer of Aviva and they got in touch with my husband immediately and got our car fixed. We was so impressed my husband took out Aviva Car Insurance and it was great value. Reviewed on: 12th September 2019

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