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Aviva: Car Insurance reviews

Name: Car Insurance
Rating: 3.82 (510 reviews)

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3.64

Based on 510 reviews, last reviewed 30th Nov 2024

43% decrease in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

51%

23%

20%

Latest highest rating:

5

Aviva Zero online Car insurance. Just took out car insurance with Aviva Zero online. Very good proce with far better excess offer than my previous insurer. Website and information was... Read more Reviewed on: 20th November 2024

Latest lowest rating:

1

Worse experience every trying to get car insurance c... Worse experience every trying to get car insurance cover avoid at all costs Reviewed on: 30th November 2024

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About this product

The Aviva car insurance reviews on Smart Money People come from drivers like you. We’ve got hundreds of genuine Aviva car insurance reviews to help you decide if Aviva is the right company for your needs, budget, and vehicle.

With over one million customers, Aviva is one of the largest UK car insurance providers, with policies spanning different vehicle types and various levels of cover. Your car insurance is an ongoing financial commitment, and provides important protection should an unfortunate incident occur, so it really is worth taking the time to make an informed decision. Our reviews on Aviva car insurance cover everything from multi car insurance, to electric car insurance, to young driver policies, so you’re sure to find some that are relevant to you.

And remember, if you've used Aviva before, you can also leave a review to help other drivers. Not sure what to write about? Share your experiences on customer service, or setting up a policy, or give your thoughts on whether it’s good value for money. You may also want to offer details on how efficient the claims process was for example. Don’t forget to include what kind of policy you’ve taken out too; this is all really valuable information for drivers doing their research.

Smart Money People is the UK’s largest financial services review site. Together, we can help to increase trust and transparency in financial services. Read or write an Aviva car insurance review below.

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Aviva Car Insurance reviews (510)

Easy to set up

It was really easy to set up a policy with Aviva. The quote was incredibly quick and easy and it was good value too. I’m really pleased with them. Reviewed on: 19th September 2020

A competitive Quote

I have been with Aviva for Car Insurrance for 3 years now and i have always been offered an excellent quote everytime when it comes to renewals Reviewed on: 16th September 2020

Good customer service

Good customer service but there are some cheaper alternatives. Good discounts offered with multiple insurance policies Reviewed on: 10th September 2020

Fast and professional

After an accident that wasn't my fault, Aviva took care of everything and using my witness won my claim in a professional and speedy manner. Reviewed on: 8th September 2020

Paying £200 more just for a change of address - and it's a safer area!

Last year, I was paying £1,344.24 a year over monthly instalments for my Aviva car insurance. The only thing that has changed since August 2019 is my address. However, the renewal quote they offered me is now £1,568.74 - over £200 more expensive! How can my insurance increase by £200 due to a change in address? I could understand if I now lived in a rough area. However, Esher is much safer than High Wycombe, and I can also now put my car in a garage; so if anything, it is even SAFER than it previously was. My car insurance should be decreasing; since I have another year of no claims. I will now be looking to buy car insurance elsewhere. What Aviva have offered me is extremely unfair. Reviewed on: 17th August 2020

Great Service

Great customer service at purchase and claims . Very prompt responses Reviewed on: 7th August 2020

Tops for Customer Service

Excellent customer service received from Aviva. Could not be more helpful, kind or understanding. Reviewed on: 24th July 2020

Very competitively priced

Really friendly customer service. Very helpful on the phone. Competitive priced policy Reviewed on: 10th July 2020

Excellent service and app

I love the aviva drive app. It helps me save on my annual premium. The online portal is also a great place to check my documents and renew the coverage every year. Reviewed on: 30th June 2020

Awesome

The best car insurance. They are reasonably. Customers services are great and they are open. If you change anything about your car they dont charge you whereas some other insurance charge you even if you do it yourself on online but Aviva is not like that. Reviewed on: 13th June 2020

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