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Aviva: Car Insurance reviews

3.59
Based on 514 reviews, last reviewed 23rd Feb 2025
100% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
50%
See only 4 star reviews
23%
See only 3 star reviews
5%
See only 2 star reviews
1%
See only 1 star reviews
21%

Latest highest rating:

5

Aviva Zero online Car insurance. Just took out car insurance with Aviva Zero online. Very good proce with far better excess offer than my previous insurer. Website and information was... Read more Reviewed on: 20th November 2024
SimonR's avatar
SimonR

Latest lowest rating:

1

Aviva ..Age discrimination in my opinion Well I got my renewal from Aviva at the end of last year to be told my premium was increasing by over 70% no logical reason given ….it was take it or ... Read more Reviewed on: 23rd February 2025
Douglas L's avatar
Douglas L

About this product

The Aviva car insurance reviews on Smart Money People come from drivers like you. We’ve got hundreds of genuine Aviva car insurance reviews to help you decide if Aviva is the right company for your needs, budget, and vehicle.

With over one million customers, Aviva is one of the largest UK car insurance providers, with policies spanning different vehicle types and various levels of cover. Your car insurance is an ongoing financial commitment, and provides important protection should an unfortunate incident occur, so it really is worth taking the time to make an informed decision. Our reviews on Aviva car insurance cover everything from multi car insurance, to electric car insurance, to young driver policies, so you’re sure to find some that are relevant to you.

And remember, if you've used Aviva before, you can also leave a review to help other drivers. Not sure what to write about? Share your experiences on customer service, or setting up a policy, or give your thoughts on whether it’s good value for money. You may also want to offer details on how efficient the claims process was for example. Don’t forget to include what kind of policy you’ve taken out too; this is all really valuable information for drivers doing their research.

Smart Money People is the UK’s largest financial services review site. Together, we can help to increase trust and transparency in financial services. Read or write an Aviva car insurance review below.

Aviva Car Insurance reviews (514)

Review of the Aviva, Car Insurance:

Simple application, easy to use website

5
Simple application, easy to use website and all policies and products in one place Reviewed on: 4th September 2024

way to go!

4
Have had Aviva car insurance for a couple years now and so far they could give us the best price - way to go - Aviva! Reviewed on: 8th June 2017

Aviva Renewal

4
Got some competitors quotes saved 60 days before my renewal date. Also logged onto Aviva as a new customer for a price comparison. Best competitor quote was under £500 with the same extras. A new quote with Aviva over £800. Finally got my Lots of persistent phone calls and emails and texts in the days prior to renewal. I HATE this. Got offered a £20 online discount but only valid for one day. Renewal with them was cheaper than elsewhere and the only thing I hate is that the value of my car stated as between £500 and £1499. I'm concerned as trade in price is only £190-£250. Reviewed on: 4th April 2017

Fair renewal price

4
Received a renewal price from Aviva which didn't change from last year, so happy to accept. Never had to claim, or speak to anyone thus far, but their online platform does everything you need. Reviewed on: 22nd March 2017

Best price

4
The best price, though fingers crossed I won't have to find out how good they are in an accident! Reviewed on: 1st March 2017

No problems

4
We are with Aviva - Never had any problems - Touch wood! (y) I think they are great! :) Reviewed on: 28th February 2017

Calling up at every renewal

3
i'm with Aviva - they are ok - but wish they'd offer me deals without me having to ring up for them ! Reviewed on: 28th February 2017

Not loyal to any insurer really

3
I am with Aviva, but I change insurers almost every year in order to get the best deal. So I am not loyal to any insurer. Reviewed on: 27th February 2017

Very reasonable

4
Really good company always been very reasonable with me. When i get my bill i always ring up and they knock some money off for me Reviewed on: 27th February 2017

Will never leave!

5
I have used various car insurance companies but I was with Aviva when I had an accident. They were brilliant. I don't think I will ever leave them now. Reviewed on: 27th February 2017

New customers only rate

3
I'm with Aviva and haven't had any problems with them apart from the over inflated renewal price which I had to get knocked down to the 'brand new customer only' rate........ Reviewed on: 27th February 2017

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