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Aviva: Car Insurance reviews

Name: Car Insurance
Rating: 3.79 (514 reviews)

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3.59

Based on 514 reviews, last reviewed 23rd Feb 2025

100% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

50%

23%

21%

Latest highest rating:

5

Aviva Zero online Car insurance. Just took out car insurance with Aviva Zero online. Very good proce with far better excess offer than my previous insurer. Website and information was... Read more Reviewed on: 20th November 2024

Latest lowest rating:

1

Aviva ..Age discrimination in my opinion Well I got my renewal from Aviva at the end of last year to be told my premium was increasing by over 70% no logical reason given ….it was take it or ... Read more Reviewed on: 23rd February 2025

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About this product

The Aviva car insurance reviews on Smart Money People come from drivers like you. We’ve got hundreds of genuine Aviva car insurance reviews to help you decide if Aviva is the right company for your needs, budget, and vehicle.

With over one million customers, Aviva is one of the largest UK car insurance providers, with policies spanning different vehicle types and various levels of cover. Your car insurance is an ongoing financial commitment, and provides important protection should an unfortunate incident occur, so it really is worth taking the time to make an informed decision. Our reviews on Aviva car insurance cover everything from multi car insurance, to electric car insurance, to young driver policies, so you’re sure to find some that are relevant to you.

And remember, if you've used Aviva before, you can also leave a review to help other drivers. Not sure what to write about? Share your experiences on customer service, or setting up a policy, or give your thoughts on whether it’s good value for money. You may also want to offer details on how efficient the claims process was for example. Don’t forget to include what kind of policy you’ve taken out too; this is all really valuable information for drivers doing their research.

Smart Money People is the UK’s largest financial services review site. Together, we can help to increase trust and transparency in financial services. Read or write an Aviva car insurance review below.

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Aviva Car Insurance reviews (514)

Very helpful and efficient

Had to claim after an accident and the claim was paid out very quickly with no trouble at all. Also very competitive premium. Reviewed on: 6th July 2017

No Hassle

I have never had a problem making a claim with Aviva, they are always helpful and get everything sorted quickly. The same can be said of the customer service when you call the up. They provide you with the information and detail requested in a timely manner Reviewed on: 5th July 2017

Reliable, professional and affordable

I have been with Aviva car insurance for at least 3 years now. I am very pleased with the customer service, easy to contact, very helpful and professional. And the most importantly the prices are good. Reviewed on: 5th July 2017

No comments

The easiest and good insurance I ever worked Reviewed on: 5th July 2017

Comprehensive and simple

I use Aviva to insure my car. The policy is very straightforward so I do not worry about nasty surprise fees. The price is competitive and I have had a good customer service experience. Reviewed on: 5th July 2017

Respectable

Aviva are a respected company with a big known name and for a reason. Their comprehensive insurance includes a lot more than other companies would with a well suiting price and package. They also take into account driving licence years in total from learners which really helped me when buying my first insurance. Would highly recommend Reviewed on: 5th July 2017

Great Price

Great price. Luckily haven't needed to make a claim so cannot comment on there service. Reviewed on: 4th July 2017

Verygood

Very good affordable easy to use Reviewed on: 4th July 2017

Good value for money and service

Dissappointed that they do not give you their best renewal quote first time but I do not think they are alone in that! Reviewed on: 4th July 2017

Excellent Insurace

They always offer me the best price over the phone when I renew my insurance. They are always very helpful when I have spoken to them and they have a great policy that works well for me. Reviewed on: 4th July 2017

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