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Aviva: Car insurance reviews

3.70
Based on 556 reviews, last reviewed 17th Apr 2026
400% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
50%
See only 4 star reviews
23%
See only 3 star reviews
5%
See only 2 star reviews
1%
See only 1 star reviews
21%

Latest highest rating:

5

Very good insurance, although having to pay for extr... Very good insurance, although having to pay for extras wasn't great. The rest was a pleasure, including their carbon offseting scheme. Reviewed on: 17th April 2026
Valmed's avatar
Valmed

Latest lowest rating:

1

I had an accident a woman hit me in the parking lot... I had an accident a woman hit me in the parking lot in the side of the car I contacted Aviva and they didn't do anything about it and they don't do it... Read more Reviewed on: 20th February 2026
Damian M's avatar
Damian M

About this product

Aviva provides award-winning car insurance for UK customers.

Aviva car insurance covers you against the cost of accidents, damage and theft. The cover you get and how much for, is down to the level of insurance you choose. Aviva also offer car insurance for electric and hybrid vehicles.

Aviva car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Aviva before, you can also leave a review and share your experience.

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Aviva Car insurance reviews (556)

Brill insurance

5
I've been driving for just over 2 years and as a new driver my car insurance is a pain to get as it costs so much. Aviva however offered me a great deal with a no claims bonus that suited me, who is a full time student as well, very well. I'd recommend this insurance company especially for car insurance as it overs cheap and reliable cover. Reviewed on: 14th September 2017

Aviva! A fast, reliable service for anyone!

4
With such a simple and efficient service anyone could arrange their insurance with Aviva! Not to mention the fair prices, maybe you will find cheaper quotes elsewhere however it's worth the extra penny to deal with a reputable and trustworthy company like Aviva. Drive on people! Reviewed on: 12th September 2017

Amazing customer service

5
Aviva chased up my no-claims bonus from a previous insurer, reduced my renewal to match a new customer one and generally have the loveliest and most helpful CS staff ever. Reviewed on: 10th September 2017

Fantastic my Aviva app!

5
My partner and I started insuring our car with Aviva in January and I have found them the best insurer I've used! The app is fantastic, very user friendly! We recently changed address and Aviva gave us a small refund on our insurance and was in the bank within 2 days! Thank you Aviva Reviewed on: 8th September 2017

Car Insurance

5
We have been with Aviva for a few years now and we feel they aways provide us with a very competitive insurance quote every time we renew Reviewed on: 6th September 2017

GOOD VALUE

5
CONSTANTLY GOOD VALUE FOR MONEY FOR MY CARS Reviewed on: 6th September 2017

Simple, easy and worry free

4
Easy to use online and the cost is great too. Everything was so simple to use on their website. Reviewed on: 5th September 2017

Efficient and convenient

5
Their dual motor policy is very efficient and convenient. Easy to manage online. Reviewed on: 5th September 2017

Standard insurance

3
Exactly what you'd expect from an insurance policy. Nothing to shout about. Reviewed on: 5th September 2017

best quotes ever

4
great website competitive rates and keen renewal prices Reviewed on: 4th September 2017

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