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Aviva: Car insurance reviews

Name: Car insurance
Rating: 3.63 (560 reviews)

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3.63

Based on 560 reviews, last reviewed 17th May 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

50%

23%

21%

Latest highest rating:

4

I had purchased car insurance from this company for... I had purchased car insurance from this company for over 5 years,duiing which time I was involved in two accidents caused by other parties.I was gener... Read more Reviewed on: 8th May 2026

Latest lowest rating:

2

Amazing premiums, but a reason for it I assumed, perhaps incorrectly, that being with Aviva Zero would mean being with one of the reputable insurers and therefore quite a decent and easy e... Read more Reviewed on: 17th May 2026

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About this product

Aviva provides award-winning car insurance for UK customers.

Aviva car insurance covers you against the cost of accidents, damage and theft. The cover you get and how much for, is down to the level of insurance you choose. Aviva also offer car insurance for electric and hybrid vehicles.

Aviva car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Aviva before, you can also leave a review and share your experience.

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Aviva Car insurance reviews (560)

Simple, easy and worry free

Easy to use online and the cost is great too. Everything was so simple to use on their website. Reviewed on: 5th September 2017

Efficient and convenient

Their dual motor policy is very efficient and convenient. Easy to manage online. Reviewed on: 5th September 2017

Standard insurance

Exactly what you'd expect from an insurance policy. Nothing to shout about. Reviewed on: 5th September 2017

best quotes ever

great website competitive rates and keen renewal prices Reviewed on: 4th September 2017

Effortless

I've been with Aviva for a few years now - renewing the car insurance, and making adjustments to policies has been pretty straightforward, and I like that they explicitly include use of the car for voluntary work, which my wife and I do a lot of. The real challenge with insurance companies comes when you have a claim of course, and on the one occasion that we've had to make a claim on any of our Aviva policies, the process was very straightforward and proactive, with Aviva's staff being very helpful, and things happening in the timescale that they'd laid out. They are not necessarily the cheapest quote on every occasion, but sometimes it's worth paying a little extra for the quality of service. Reviewed on: 1st September 2017

slightly more expensive

more expensive than some but good customer service Reviewed on: 31st August 2017

Reliable, good prices

Good reliable insurance, I've been with Aviva for years, have no complaints. Reviewed on: 28th August 2017

Brillant service and price!

Really friendly staff and a renewal quote that was by far the best having used price comparison sites. Aviva rewards its customers! Reviewed on: 25th August 2017

No issues, decent service.

Never had to make a claim, so no complaints. Reviewed on: 25th August 2017

Very good service

Always outstanding with service, price and care they also offer their customers offers and prizes with sweepstakes etc Reviewed on: 19th August 2017

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