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Aviva: Car Insurance reviews

3.65
Based on 510 reviews, last reviewed 30th Nov 2024
69% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
51%
See only 4 star reviews
23%
See only 3 star reviews
5%
See only 2 star reviews
1%
See only 1 star reviews
20%

Latest highest rating:

5

Aviva Zero online Car insurance. Just took out car insurance with Aviva Zero online. Very good proce with far better excess offer than my previous insurer. Website and information was... Read more Reviewed on: 20th November 2024
SimonR's avatar
SimonR

Latest lowest rating:

1

Worse experience every trying to get car insurance c... Worse experience every trying to get car insurance cover avoid at all costs Reviewed on: 30th November 2024
Rose's avatar
Rose

About this product

The Aviva car insurance reviews on Smart Money People come from drivers like you. We’ve got hundreds of genuine Aviva car insurance reviews to help you decide if Aviva is the right company for your needs, budget, and vehicle.

With over one million customers, Aviva is one of the largest UK car insurance providers, with policies spanning different vehicle types and various levels of cover. Your car insurance is an ongoing financial commitment, and provides important protection should an unfortunate incident occur, so it really is worth taking the time to make an informed decision. Our reviews on Aviva car insurance cover everything from multi car insurance, to electric car insurance, to young driver policies, so you’re sure to find some that are relevant to you.

And remember, if you've used Aviva before, you can also leave a review to help other drivers. Not sure what to write about? Share your experiences on customer service, or setting up a policy, or give your thoughts on whether it’s good value for money. You may also want to offer details on how efficient the claims process was for example. Don’t forget to include what kind of policy you’ve taken out too; this is all really valuable information for drivers doing their research.

Smart Money People is the UK’s largest financial services review site. Together, we can help to increase trust and transparency in financial services. Read or write an Aviva car insurance review below.

Aviva Car Insurance reviews (510)

Review of the Aviva, Car Insurance:

Great and easy to use

5
Fantastic customer service always polite and helpful - very knowledgeable Reviewed on: 15th April 2023

Worse experience every trying to get car insurance c...

1
Worse experience every trying to get car insurance cover avoid at all costs Reviewed on: 30th November 2024

Hard to speak to customer services, options don't work

2
Hard to speak to customer services, options don't work Reviewed on: 26th November 2024

Aviva Zero online Car insurance.

5
Just took out car insurance with Aviva Zero online. Very good proce with far better excess offer than my previous insurer. Website and information was very clear and easy to use. Include NCD cober and general legal cover. £180 cheaper than my renewal quote. Checked the review site too and seem like a reasonable offer. Reviewed on: 20th November 2024

Helpful staff on the phone, and great online applica...

5
Helpful staff on the phone, and great online application experience and iPhone app. Reviewed on: 7th November 2024

Great customer service and fast - just what you need...

5
Great customer service and fast - just what you need to make a claim far less stressful! Reviewed on: 15th October 2024

Very easy and quick claims processes which is exactl...

5
Very easy and quick claims processes which is exactly what you need in an insurance product. Reviewed on: 12th October 2024

Amazing Customer Service plus Products

5
My husband and I recently took a car insurance from Aviva, the process was very easy and smooth. Their customer service was also top-notch, all our queries and requests were promptly attended to. Reviewed on: 11th October 2024

Great customer service and were lovely on the phone.

5
Great customer service and were lovely on the phone. Sorted my car out really quickly and the courtesy car. Slightly more expensive than others but you definitely get what you pay for as they were much better than my previous provider. Reviewed on: 11th October 2024

Easy-to-use website

5
Fortunately, I've never needed to make a claim with this company, but setting up a policy online was straightforward. Their quote was competitve too. Reviewed on: 11th October 2024

Easy to apply on line for a quote

5
Easy to apply on line for a quote Reviewed on: 10th October 2024

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