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Bank of Scotland: Classic Account reviews

Name: Classic Account
Rating: 3.97 (110 reviews)

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3.99

Based on 110 reviews, last reviewed 7th Mar 2025

500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

49%

22%

15%

Latest highest rating:

5

Great bank Very informative and helpfull staff whenever I have a query. Reviewed on: 7th March 2025

Latest lowest rating:

2

Rubbish interest on Classic account Rubbish interest on Classic account, low interest on other accounts Reviewed on: 26th February 2025

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About this product

Bank of Scotland is a commercial and clearing bank, part of Lloyds Banking Group. The Bank of Scotland Classic Account is one of the bank’s current accounts. It has opportunities to earn interest and cashback with selected retailers, as well as offering overdraft options. Account holders can also take advantage of a mobile banking app packed with features and benefits.

Finding the right bank account for your financial needs is important. We collect Bank of Scotland Classic Account reviews to give you valuable insight into the account and provider. Make an informed decision by reading the reviews on Smart Money People.

Find out how long account holders have had their Classic Account with Bank of Scotland. Read about the main pros and cons they’ve experienced so far. Learn more about the mobile banking app and the most beneficial features it has. Find out if existing account holders would recommend the account to their family and friends. Read about experiences with the customer service team. All of this and more can be found in our Bank of Scotland Current Account reviews.

If you have a Bank of Scotland Classic Account, write an honest review today. Tell us why you chose this account and whether it’s your main bank account. Have you been satisfied with the account so far? Do you use the cashback opportunities and would you say they’re worthwhile? What are your favourite features of the mobile banking app? Have you encountered any issues with the account, and if so, how well did the provider resolve them? Whether good or bad, write a Bank of Scotland Classic Account review. Together, we can help people like you make better financial decisions.

Bank of Scotland Classic Account reviews (110)

Review of the Bank of Scotland, Classic Account:

Excellent

The staff are very helpful and understanding if you have a problem helping you understanding any problem you may have and explaining it so you know what you need to do Reviewed on: 26th February 2025

Supportive and capable

Bank of Scotland harkens back to the days of your bank trusting in you when you trust it. Reviewed on: 6th January 2018

Approachable Organisation

At a time when I was struggling financially Bank of Scotland were the only Bank who helped me out so I will always be the first to recommend them to anyone Reviewed on: 31st December 2017

No hassle

Changing to bankof scotland was quick and simple . They are also very helpful with day to day banking Reviewed on: 16th December 2017

1st Class

Staff are amazing at the branch, always helpful I also love the banking app!! 5* Reviewed on: 26th November 2017

Overdraft fee redtructure again

Once again Bank of Scotland have moved the goalposts and once again ended up costing me even more money than before. They have now put a rolling daily overdraft charge in place whoch comes off each and everyday. Reviewed on: 13th November 2017

Always helpful...

...and ready to quickly sort out any issue. Been with BoS since my supersaver account 25 years ago! Reviewed on: 10th November 2017

RELIABLE BANKING

I HAVE BEEN WITH BANK OF SCOTLAND FOR MANY YEARS AND NEVER HAD A PROBLEM THAT WASN'T EASILY SOLVED. Reviewed on: 8th November 2017

nice staff

nice staff in my local branch of BOS Reviewed on: 6th November 2017

Good trust worthy bank

I feel happy with the Bank of Scotland, My money is secure the statements both online and on paper are well explained and up to date The banking app is easy to use and the customer service is always happy to help online or by telephone however I do find my local branch staff to be a little unprofessional not at all friendly or helpful I always feel like they are in a rush to get rid of me which they probably are as there is always lots of ques. Great offers are always available on my app which I take advantage of monthly Great service! Reviewed on: 6th November 2017

Going down hill since taken over by LLoyds

I just think they are pretty avarage, and have been going down hill since taken over by LLoyds, My accounts have been rebranded as Halifax accounts although my cheque books are still BoS. I have about 8 accounts with Halifax/BoS but there is no overall total. They will try to hit me with fees if I do not have money in the right pocket at the right time. All in all I think it is a crap service, but I have yet to find better. First Direct is alleged to be better, but not in my experience. Reviewed on: 4th October 2017

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