Smart Money People Logo

Barclaycard: Platinum Credit Card reviews

3.86
Based on 302 reviews, last reviewed 8th Feb 2025
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
53%
See only 4 star reviews
22%
See only 3 star reviews
10%
See only 2 star reviews
2%
See only 1 star reviews
13%

Latest highest rating:

5

A safe and unsecured card I’v had Barclaycard for a number of years. Over the years I’v had to get them to get money back for goods that didn’t arrive. They are Quick to respon... Read more Reviewed on: 5th September 2024
Sandg 's avatar
Sandg

Latest lowest rating:

1

Cannot trust anymore I have been using Barclays since 3years but I can't use my debit card, it will always show some error even I enter right PIN number. Tried to order ne... Read more Reviewed on: 8th February 2025
manoj 's avatar
manoj

About this product

Barclaycard Platinum Credit Card reviews can help you to find out about the pros and cons of the Platinum Credit Card credit card. What kind of features do Barclaycard customers like? Find out more about the Barclaycard Platinum Credit Card by reading our trusted Smart Money People reviews. You can also write your own Barclaycard Platinum Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Barclaycard Platinum Credit Card reviews (302)

Review of the Barclaycard, Platinum Credit Card:

Good customer service, confusing rates

4
Very helpful when calling for help. Interest rates can be unclear with various offers Reviewed on: 3rd June 2017

Pestered in the post

3
Had credit card number of years ago, was advised in order to close would have to go into high street branch (which is nowhere near me) so I left the card with 0 balance. Every few weeks would receive junk mail with offers of new cards and better rates which i had no interest in. eventually managed to close via app very recently which ended up being so easy and simple. Reviewed on: 5th April 2023

A go to

5
I have used barclays credit card for over 10 years. The app is super easy to use and I can easily make payments Reviewed on: 5th April 2023

Unhelpful staff and high charges

1
App useless to use, never works properly team unhelpful and unfriendly Reviewed on: 5th April 2023

Lack human interaction

3
I have had a Barclaycard for 10 years and it has been useful to have, however I feel their customer service is poor. Reviewed on: 5th April 2023

Trustworthy

5
Barclaycard has a built its business on being trusted over a long period of time Reviewed on: 5th April 2023

Interest rates are very good

5
I have had a card for many years and have never had any problems with them at all unlike another one I have / had. Reviewed on: 4th April 2023

Excellent credit card

5
Good customer service in event of a query, also cash back on spending. Reviewed on: 3rd April 2023

Not willing to let me change card

1
Ultra good credit rating yet unwilling to consider me for a different card. Reviewed on: 10th March 2023

Very cool card

5
Been with barclaycard for about 2 decades and they are perfect for me. And customer services is excellent Reviewed on: 10th March 2023

Great balance transfer card

5
Barclaycard offers great 0% balance transfers Reviewed on: 10th March 2023

Do you have a different Barclaycard product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Barclaycard has a range of products available. Check the ratings of each product to find the right one for you. View all products