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Barclays: Business Banking reviews

Name: Business Banking
Rating: 3.19 (220 reviews)

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2.81

Based on 220 reviews, last reviewed 14th Jan 2025

No new 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

40%

14%

35%

Latest highest rating:

5

recommend 100% you will not be disappointed choosing barclays for your business Reviewed on: 18th August 2023

Latest lowest rating:

1

Be prepared for interrogation Trying to open a business account with these guys was like trying to get blood out of a stone....1st it couldn't link my company details to the compan... Read more Reviewed on: 14th January 2025

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About this product

Barclays business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Barclays is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Barclays business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

Barclays Business Banking reviews (220)

Review of the Barclays, Business Banking:

Be prepared for interrogation

Trying to open a business account with these guys was like trying to get blood out of a stone....1st it couldn't link my company details to the companies house and took them 3 days to update...then once done I get integrated for my beauty company.....then when done and tried to pass the identity I had to go into the branch and they told me my water bill will not be accepted....then when I had my broadband bill on phone they said it had to be paper copy so I told them to print it they refused....anyway once I sent the print they took pictures of me and my passport then I was told it will take another 7 days to approve. So I have told them to cancel the whole thing....went to wise account opened with 1 hour. Reviewed on: 14th January 2025

Helpful, Safe

Answered all queries within a reasonable amount of time, explained each step of the process. Really helpful. Reviewed on: 18th January 2019

Improved

Barclays are making progress in their app, if they can allow business to make the same decisions and information as their personal banking customers I think they will have cracked it. Reviewed on: 18th January 2019

Best business banking

Easy to use online business banking service with low charges Reviewed on: 17th January 2019

great service

always accessable very clear and simple to use from anywhere Reviewed on: 17th January 2019

Website very easy to use

Website easy to use. Easier to make payments than on other banks websites. Reviewed on: 16th January 2019

Low tech, high fees. Wish we'd started elsewhere.

It's hard to pick out one or a few little things that explain my great displeasure with Barclays business banking over the past 6-10 years. I will just say that I have never had a pleasant experience doing anything with them, unlike with the Nationwide where the simplicity and ease of doing this is at times a joy. Occasionally it's possible to get things done with Barclays, but it's usually a struggle and I try to delegate the work to other people to avoid the grief. I wish we'd gone with a different bank when we set up the business. A few particular faults: Branches are overcrowded and staff often unable to help. The staff are not at fault, it's the bank's rules and understaffing that are tying their hands. Lots of charges and little extras that you wouldn't expect. Commission charges on $ and € purchases are ridiculous. We had to take another card elsewhere. Terrible website that makes doing simple things difficult. It's more set up to advertise than to complete basic tasks like paying people. The log-in pages are unreliable, built with inappropriate technology. The mobile app is also not as good as they say it is. e.g. try paying people from a long list of payees. It's like they've not actually used the app to do anything, just built a bare minimum app then put loads of money into promoting it instead of improving the user experience. Reviewed on: 16th January 2019

Dreadful experience

I am a Premier Customer. Recently decided (to my dissapointment) to open a new business account with Barclays. Zero communications, worst branch service ever received (unable to make a transfer of my own from my own account in branch in person after over 1.5 hours spent in branch; no reason given; still unresolved after 2 months!!!). If you want to do business, do it with anyone, but Barclays... :( Reviewed on: 15th January 2019

Barclays Bank

Barclays business account is easy to use with transparent charges Reviewed on: 12th January 2019

Barclays Mobile App Not Fit For Purpose

Now that our local branch has closed we have no way to pay in cheques. The mobile app will only allow 4 cheques per week, no cheques over £500, and the worst part is the long and tedious process of scanning the cheque, which rarely works first time, can sometimes take three or four attempts, has a whole range of interesting new error codes and excuses, is often completely missing from the app altogether, and to top it all we are still charged £1.50 to pay them in. It is even more frustrating than trying to stay logged into their internet banking on the computer for more than 60 seconds. Reviewed on: 10th January 2019

Great And trusted bank

I find Barclays bank so easy to deal with both in the bank in person and using their online banking facilities Reviewed on: 9th January 2019

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