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Barclays: Business Banking reviews

Name: Business Banking
Rating: 3.19 (220 reviews)

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2.81

Based on 220 reviews, last reviewed 14th Jan 2025

No new 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

40%

14%

35%

Latest highest rating:

5

recommend 100% you will not be disappointed choosing barclays for your business Reviewed on: 18th August 2023

Latest lowest rating:

1

Be prepared for interrogation Trying to open a business account with these guys was like trying to get blood out of a stone....1st it couldn't link my company details to the compan... Read more Reviewed on: 14th January 2025

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About this product

Barclays business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Barclays is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Barclays business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial s... ervices.

Barclays Business Banking reviews (220)

Review of the Barclays, Business Banking:

Excellent CS

Excellent CUSTOMER SERVICE and Bank UI is second to none. Reviewed on: 9th March 2023

Closed my business account and left me with no access to my money to pay my team

Barclays Business has left me thoroughly dissatisfied. A warning about potential restrictions prompted me to contact them, only to find no outstanding requests. Attempts to access my account were met with confusion and unhelpful transfers between representatives, some even hanging up. The removal of my account during an attempt to add a team member compounded the issue. Despite filing a complaint, the resolution was unsatisfactory, and subsequent calls only added to the frustrat... Reviewed on: 13th November 2023

Do not use this bank

After having 2 business accounts with Barclays for over 40 years I now can longer tolerate their appalling customer service. Due to a change in staff I needed to update my signing mandates. After a year of filling out forms, telephone calls and e-mails they still have not accepted my information. I have no idea what they are doing with the information I send them, but they are not logging it and every time i chase this they I get the same response and yet another form to sign an... Reviewed on: 31st October 2023

Waiting for months for final statements

Barclays were ok for small business use. We switched away because they have horrible ethics, a mediocre service, and are expensive. Months after switching, we're still chasing our final statements. Barclays promised to send them, but the last time we called, they hung up on us. Dinosaur brands can't afford this bad customer service, and I'm glad we switched. Reviewed on: 14th September 2023

recommend 100%

you will not be disappointed choosing barclays for your business Reviewed on: 18th August 2023

Worst bank ever

The banking experience with Barclays is awful. From long wait times either physically in the bank or on telephone banking (expect to wait at least an hour, if it cuts off they don’t call you back, so you do another hour), to insisting on paper communication (talk about sustainability), this bank is antiquated, and its systems and processes are not fit for purpose. Reviewed on: 6th July 2023

BLUE REWARDS SAVER 3% AND RAINY DAY SAVER 5%

EXCELLENT SAVERS WHEN YOU JOIN BLUE REWARDS, MUST HAVE, GREAT RETURN COMPARING WITH OTHERS... Reviewed on: 20th April 2023

good app - easy to use

Easy to use, good display. I just wish it was quicker at times. Reviewed on: 11th April 2023

Business account at Barclays

I am a small business owner and have transferred my account to Barclays, it was so easy . despite not having a local branch the help available online and over the telephone has been most professional, helpful, accurate and speedy. I delayed moving my account as I thought it would be so much hassle , I should have moved it earlier. Well done Barclays especially Sonya at the drop in centre at Southwick Reviewed on: 11th April 2023

Nice people ... poor products and processes

Nice people ... poor products and processes Reviewed on: 6th April 2023

The Worst Bank in the UK if not World

Barclays you cannot trust with your money. I had issues with them they completed review and certified me free from faults but still held unto my money that I need another new review to prove they can release my money to me... why not review all at once since the aim of the customer is to collect their money. Reviewed on: 11th March 2023

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