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Barclays: Current Account reviews

4.45
Based on 4,849 reviews, last reviewed 12th Mar 2025
1700% increase in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
14%
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3%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

4

Overall good Barclays could improve the app layout. Reviewed on: 12th March 2025
Amy's avatar
Amy

Latest lowest rating:

1

Return of barclaysafe wallet My barclaysafe wallet was due to be returned to me last August after barclays said the service was no longer available. I have only just received the ... Read more Reviewed on: 1st March 2025
Darren Smyth's avatar
Darren Smyth

About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

Barclays Current Account reviews (4849)

Review of the Barclays, Current Account:

Easy to use

5
It is a simple app to use and find my way around to do whatever I am looking to do Reviewed on: 7th December 2018

Very bad customer service makes me leave Barclays

1
Customer for over 25 years and the one time I got scammed they let me down and wouldn't help. Very, very disappointed and I'll be closing my accounts with them at the end of March. Really poor customer service, they were very chaotic, not adding things to the complaint, loosing a signed for letter I'd sent with evidence and the last person I've dealt with was incredibly disinterested and dismissive and the one who closed the complaint. I suppose they want to get rid of old customers or something. Reviewed on: 28th February 2025

Good customer service, well integrated IT system, W...

5
Good customer service, well integrated IT system, Well informed of any changes Reviewed on: 28th February 2025

Never had any problem been with them for 18byears

5
Never had any problem been with them for 18 years Reviewed on: 28th February 2025

local branch & online services..

4
Able to use my local branch as well as access my account online whenever needed Reviewed on: 27th February 2025

an account with Barclays since I was 14 y...

4
I have had an account with Barclays since I was 14 years old and they have not given me any trouble. Reviewed on: 27th February 2025

Got a fee free current account.

5
Got a fee free current account. Easy to use and free. Good customer service via phone and app. No local Bank which is the only downside Reviewed on: 26th February 2025

Good service and easy to use banking app

5
Good service and easy to use banking app Reviewed on: 26th February 2025

Just the best bank.

5
Just the best bank. I have a lot of difficulties in my life and they are so on point having it all on record so anyone speaking to me is aware which makes me feel so comfortable when contacting about ever and anything. Highly recommend Reviewed on: 26th February 2025

Very happy Long standing Barclays Customer.

5
LOng standing Barclays Customer and never had any reason to look else where. Very rarely had any issues and when they have arisen they have been quickly resolved. Reviewed on: 26th February 2025

Switched for nothing

2
I switched to Barclays purely to get the switch bonus - they took so long to authorise/process the whole thing that I never got the bonus reward. It also meant that I had no access to the account for well over a week which had some of money in it. This is the one and only time I have used a switch service and had any issues. Direct debits weren't transferred properly and had to be reset-up. The whole thing was a waste of time. I switched back as soon as I could Reviewed on: 26th February 2025

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