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Barclays: Current Account reviews

Name: Current Account
Rating: 4.59 (4832 reviews)

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4.45

Based on 4,832 reviews, last reviewed 26th Feb 2025

200% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Just the best bank. Just the best bank. I have a lot of difficulties in my life and they are so on point having it all on record so anyone speaking to me is aware which m... Read more Reviewed on: 26th February 2025

Latest lowest rating:

2

Switched for nothing I switched to Barclays purely to get the switch bonus - they took so long to authorise/process the whole thing that I never got the bonus reward. It a... Read more Reviewed on: 26th February 2025

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

Barclays Current Account reviews (4832)

Review of the Barclays, Current Account:

Really shockingly bad poor customer service.

Really shockingly bad poor customer service. Advisers are unprofessional. Customer Service is useless. Reviewed on: 15th February 2024

Excellent app and online interface.

It is easy to move money and pay bills. Excellent access to info on my spending. Only paying in cheques on the app does not work well Reviewed on: 16th March 2023

Just useless

Terrible experience with the platinum credit card. Avoid it at all cost to not incur in some really bad experience as happened to me. I needed to purchase something and for two days in a row the bank frozen my CC saying it was for a security reason. Payments in any way were not going through, by app, apple wallet or using it with the pin. I needed to call customer service all the times, a waste of time. Really awkward situations. On top of that, my CC keeps disappearing from the app, so you need to keep on calling them to hear the same music all the times. Ridiculous! Something to take into account for future... Reviewed on: 16th March 2023

Rubbish bank

Customer service is rubbish, spent hours awaiting for my call to be taken, let alone dealt with. Reviewed on: 16th March 2023

Great bank

Great bank. Had no issues. App is easy to use. Just wish you could split finances into more pots like some new online competitors do. Reviewed on: 15th March 2023

Ok

Being a long term customer for many years feel like i am being treated for granted Reviewed on: 13th March 2023

Greedy bank

Typical capitalist bank, invest in fossil fuels and no care for the planet. Also, they don't pass on higher interest rates to savers... just making a profit off the backs of customers Reviewed on: 13th March 2023

Bad

Not worth the time or effort at all Reviewed on: 13th March 2023

Fast and easy

The bank customer service is not as great as other banks Reviewed on: 13th March 2023

Reliable

Banked with them for years without problems Reviewed on: 12th March 2023

Lost it

A decade ago Barclays was THE bank as it offered a very tailored service. This has now gone and foreign call centres are the buzz. Cheap shot Barclays Reviewed on: 11th March 2023

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