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Barclays: Current account reviews

View other Barclays products
4.46
Based on 4,876 reviews, last reviewed 27th Jun 2025
38% decrease in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
14%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

5

Best barclays Hi, I’m a customer of Barclays Bank, provides good services and i want to be it’s customer for long Reviewed on: 27th June 2025
Nazima Banu's avatar
Nazima Banu

Latest lowest rating:

1

Disappointing for loyal customers If you're looking for a current account that gives you something back, Barclays might disappoint. The standard account pays no interest on your balanc... Read more Reviewed on: 11th April 2025
Sally's avatar
Sally
Read all reviews See your review

About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

Barclays Current account reviews (4876)

Review of the Barclays, Current account:

Professional bank

5
I’ve enjoyed professional customer service with Barclays Bank since I’ve been with them. Reviewed on: 7th December 2018
Mutabaazi Musa's avatar
Mutabaazi Musa

bank account

5
it's a great bank with very professional and helpful staff Reviewed on: 16th March 2023
Caldari Ecaterina's avatar
Caldari Ecaterina

Great bank

4
Helpful customer support and great products Reviewed on: 16th March 2023
Elena Gleeson's avatar
Elena Gleeson

Absolutely shocking customer service. My account was closed and I was treated like a criminal in the Edinburgh branch

1
My experience of Barclay's is not a good one at all. After banking with them for 6years, out of the blue they closed my account last June (2022), I still have not received the final decision letter that will allow me to take my complaint to the Financial Ombudsman, when I went into the branch to try and find out what was going on I was treated like a criminal, like I had done something wrong, the only reason they gave me was that I had breached their terms & conditions, I don't know what I have done. During my numerous phone calls & branch visits I felt like their customer service was not very good at all. They wouldn't let me withdraw my benefit money for over a week, and even then they made me feel like they were doing me a favour. I would not recommend Barclay's to anyone!!!!THE STAFF NEED LESSONS ON HOW TO TREAT CUSTOMERS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Reviewed on: 16th March 2023
Paula Dempsie's avatar
Paula Dempsie

Great Banking App with many extra features

5
Love the Barclays app as it is easy to navigate and use and has many features some other banks don't.. also love the fact that I can personalise my debit card with my own photograph or design.. Reviewed on: 16th March 2023
ian's avatar
ian

Inaccurate, incontactable and full of errors

1
It's almost impossible to open a bank account with this company. I received an error code when signing up and the phone number the app gave me put me through to Brittany Ferries who said they had received lots of these calls! How can you trust a company with your money when they can't get the important details right. The support chat in the app constantly crashes before you can type a message. Terrible bank. Reviewed on: 16th March 2023
Alastair Paterson's avatar
Alastair Paterson

They have ATMs available

5
Quality of branches and ATMs available and working so you have physical access to your money. Reviewed on: 16th March 2023
Helen K's avatar
Helen K

Excellent app and online interface.

4
It is easy to move money and pay bills. Excellent access to info on my spending. Only paying in cheques on the app does not work well Reviewed on: 16th March 2023
V Taylor's avatar
V Taylor

Just useless

1
Terrible experience with the platinum credit card. Avoid it at all cost to not incur in some really bad experience as happened to me. I needed to purchase something and for two days in a row the bank frozen my CC saying it was for a security reason. Payments in any way were not going through, by app, apple wallet or using it with the pin. I needed to call customer service all the times, a waste of time. Really awkward situations. On top of that, my CC keeps disappearing from the app, so you need to keep on calling them to hear the same music all the times. Ridiculous! Something to take into account for future... Reviewed on: 16th March 2023
Ricky's avatar
Ricky

Rubbish bank

1
Customer service is rubbish, spent hours awaiting for my call to be taken, let alone dealt with. Reviewed on: 16th March 2023
K's avatar
K

Great bank

4
Great bank. Had no issues. App is easy to use. Just wish you could split finances into more pots like some new online competitors do. Reviewed on: 15th March 2023
L A Bevan's avatar
L A Bevan

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