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Bath Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.69 (270 reviews)

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4.70

Based on 270 reviews, last reviewed 10th Feb 2025

43% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

Latest highest rating:

5

I have a buy for uni mortgage which has been really... I have a buy for uni mortgage which has been really helpful and unique experience to own my own property at such a young age. Reviewed on: 10th February 2025

Latest lowest rating:

2

Decent product, painfully slow process No problem with the product offered by painfully slow process that ended up failing to complete because the vendor's circumstances changed in the mean... Read more Reviewed on: 6th October 2024

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About this product

Are you looking for the right mortgage to secure your dream home? We collect Bath Building Society mortgage reviews to help you make an informed decision when choosing your mortgage lender.

Bath Building Society is a mutual organisation that offers a variety of mortgage products. It’s important to fully understand the terms, conditions and interest rates of a mortgage product. If you’re unsure, always consult the lender or an advisor.

If you’re interested in a mortgage with Bath Building Society, check out our reviews to learn more about the lender. Find out what products existing borrowers have taken out and how satisfied they are with it. Learn more about the application process, and how supportive Bath Building Society was throughout. Find out more about the member benefits available. All of this and more can be found in our Bath Building Society mortgage reviews.

Have you had a Bath Building Society mortgage? Share your experience with others on Smart Money People. Tell us about the application process: was it simple to understand and did the lender support you well? Share any experience you have had with the customer service team. Have you encountered any problems throughout your mortgage term? Whether good or bad, write a Bath Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Bath Building Society Mortgages reviews (270)

Review of the Bath Building Society, Mortgages:

I couldn't be happier with Bath Building Society! :-)

I couldn't be more happy with Bath Building Society. I've been with them since 2009 and I just moved house and although I could have got cheaper rates elsewhere, as their customer service is superb I was happy to stay with them. They always reply quickly, with real people you can talk to and they couldn't do more for you. Well done Bath Building Society and thank you! :-) Reviewed on: 30th January 2025

Reply from Bath Building Society Hi Andrew, thank you for taking the time out and leaving us this feedback. This is great to hear and even better you are still with us over these years. Thanks again. Ben Hutchings, National Account Manager Response date: 11th February 2025

First class service

Prior to my application with Bath, I had applied with one of the major lenders but was Essentially through that process messed about. I decided to go with Bath and felt thoroughly supported and kept in the loop through the process. My solicitors comments were that this was by far the best mortgage firm they had dealt with. Bath was responsive , experienced and super efficient. Highly recommended. Reviewed on: 8th December 2022

Reply from Bath Building Society Thank you for taking the time out and leaving this review. This is great to hear and I thoroughly appreciate your comments. Ben Hutchings, Head of Mortgage Sales Response date: 9th December 2022

Brilliant help over the online chat

Very helpful and I get what I needed promptly Reviewed on: 7th December 2022

Reply from Bath Building Society Thank you for taking the time out and providing this feedback. I'm glad we could assist you. Ben Hutchings, Head of Mortgage Sales Response date: 8th December 2022

Useful and quick to ask questions

Helpful and easy to get useful answers Reviewed on: 25th November 2022

Reply from Bath Building Society Thank you for taking the time out and providing this feedback. I'm glad you found it quick and useful. Ben Hutchings, Head of Mortgage Sales Response date: 28th November 2022

BTL RATE SWITCH

Adviser was unable to help with my query. and so it was referred on Reviewed on: 25th November 2022

Reply from Bath Building Society Thank you for taking the time out and leaving us some feedback. Feel free to contact myself directly at [email protected] if I can be of further assistance and to confirm your query was dealt with. Ben Hutchings, Head of Mortgage Sales Response date: 25th November 2022

Online chat service

Quick and efficient service. Gave information required. Reviewed on: 22nd November 2022

Reply from Bath Building Society Thank you for taking the time out and providing this feedback. Ben Hutchings, Head of Mortgage Sales Response date: 23rd November 2022

Good communication and knowledge

I used the live chat option and was connected very quickly and the agent was very helpful Reviewed on: 17th November 2022

Reply from Bath Building Society Thank you for taking the time in providing this feedback. I'm glad the chat option was able to assist you. Ben Hutchings, Head of Mortgage Sales Response date: 18th November 2022

Very responsive and quick

All questions answered quickly and the chat works great. Reviewed on: 9th November 2022

Reply from Bath Building Society Thank you for taking the time out and providing this feedback. This is great to hear. Ben Hutchings, Head of Mortgages Response date: 10th November 2022

Building height restriction is too strict for 2022

The online chat was great and helped me get a quick answer to my question but the reason I wouldn’t be able to recommend Bath Building Society to friends and Family is due to the strict building height rules for lending criteria. They do not lend on buildings over 6 storeys high which in today’s economy especially for borrowers in London; is extremely unhelpful as most London new builds are well over 10 floors. Other than that, I thought they would have been a great lender option so it’s such a shame! Reviewed on: 31st October 2022

Reply from Bath Building Society Thank you for taking the time out and providing this feedback. I always welcome this type of feedback as we do try to help as many people as we can get onto the property ladder. We don't lend on all types of properties but it's something we may revisit at some stage. Ben Hutchings, Head of Mortgage Sales Response date: 1st November 2022

A pleasure to deal with

Ian and the team provided a smooth, quick and professional service and made the whole process painless Reviewed on: 27th October 2022

Reply from Bath Building Society Thank you for taking the time out and providing this feedback. This is great to hear. Ben Hutchings, Head of Mortgage Sales Response date: 28th October 2022

Remortgage to Bath Building Society

Tim was fantastic at keeping me up to date on the progress of my application. I would highly recommend using Bath Building Society. Reviewed on: 24th October 2022

Reply from Bath Building Society Thank you for taking the time out and providing this feedback. I will pass on your comments to Tim, and really appreciate you recommending us. Ben Hutchings, Head of Mortgage Sales Response date: 25th October 2022

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