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Bath Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.69 (270 reviews)

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4.70

Based on 270 reviews, last reviewed 10th Feb 2025

43% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

Latest highest rating:

5

I have a buy for uni mortgage which has been really... I have a buy for uni mortgage which has been really helpful and unique experience to own my own property at such a young age. Reviewed on: 10th February 2025

Latest lowest rating:

2

Decent product, painfully slow process No problem with the product offered by painfully slow process that ended up failing to complete because the vendor's circumstances changed in the mean... Read more Reviewed on: 6th October 2024

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About this product

Are you looking for the right mortgage to secure your dream home? We collect Bath Building Society mortgage reviews to help you make an informed decision when choosing your mortgage lender.

Bath Building Society is a mutual organisation that offers a variety of mortgage products. It’s important to fully understand the terms, conditions and interest rates of a mortgage product. If you’re unsure, always consult the lender or an advisor.

If you’re interested in a mortgage with Bath Building Society, check out our reviews to learn more about the lender. Find out what products existing borrowers have taken out and how satisfied they are with it. Learn more about the application process, and how supportive Bath Building Society was throughout. Find out more about the member benefits available. All of this and more can be found in our Bath Building Society mortgage reviews.

Have you had a Bath Building Society mortgage? Share your experience with others on Smart Money People. Tell us about the application process: was it simple to understand and did the lender support you well? Share any experience you have had with the customer service team. Have you encountered any problems throughout your mortgage term? Whether good or bad, write a Bath Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Bath Building Society Mortgages reviews (270)

Review of the Bath Building Society, Mortgages:

BIBS MORTGAGES

I HAVE BEEN A CUSTOMER OF BIBS FOR MANY YEARS AND HAVE ALWAYS FOUND THEM TO BE AT TH EFRONT OF BUSINESS AND CUSTOMER SERVICE, A SUPERB EXPERIENCE EVERY TIME Reviewed on: 25th March 2023

Reply from Bath Building Society Thank you Simon for your kind comments and leaving this feedback. Hopefully we can provide this kind of service for many more years to come. Ben Hutchings, Head of Mortgage Sales Response date: 27th March 2023

Tim has been very helpful and friendly, thank you!

Looking to obtain a mortgage but uncertain where to start, Tim has been very helpful in getting started. Thanks Tim! Reviewed on: 21st June 2022

Reply from Bath Building Society Thank you for your kind feedback. I will be sure to share it with Tim. Regards, Colin McDougall, Chief Commercial Officer. Response date: 21st June 2022

Couldn't provide mortgage, but did provide excellent customer service

As subject. Couldn't fault Tim's dedication or effort. Reviewed on: 20th June 2022

Reply from Bath Building Society Thank you for your kind feedback. I am sorry that we couldn't help with your actual mortgage application but will be sure to share this feedback with Tim. Regards, Colin McDougall, Chief Commercial Officer Response date: 21st June 2022

Holiday Let Mortgage Question

Nick was fast with the answer to my question and provided more understanding Reviewed on: 20th June 2022

Reply from Bath Building Society Thank you for your kind feedback. I will be sure to share it with Nick. Regards, Colin McDougall, Chief Commercial Officer Response date: 21st June 2022

Quick and efficient service

Staff member (Nick) was knowledgeable, helpful and provide prompt responses to the questions raised Reviewed on: 13th June 2022

Reply from Bath Building Society Thank you for taking the time out to provide this feedback and glad Nick was able to assist. Ben Hutchings, Head of Mortgage Sales Response date: 13th June 2022

Friendly staff helping with a joint borrower sole proprietor mortgage

Ian Birch, the mortgage adviser was very knowledgeable, friendly and helpful. One thing was irritating though: the society’s insistence that I obtained independent legal advice. This is clearly required simply to protect the society from accusations that their customers are not fully informed of the risks associated with the product. Spending £300 to have an independent lawyer (they won’t let you use the lawyer you are already paying to do the conveyancing!) tell you what you already know is irritating - I felt like I was having to pay to provide protection to the society in case of a future legal challenge. As it is the society’s risk, not mine, but they insist on me receiving advice I don’t need, I feel that they should pay for this, not me. Reviewed on: 12th June 2022

Reply from Bath Building Society Thank you for taking the time out to provide this feedback and glad Ian was of assistance. Feel free to contact myself anytime should you wish to have some more detail about Independent Legal Advice at [email protected]. Ben Hutchings, Head of Mortgage Sales Response date: 13th June 2022

Buy for UNI Mortgage Application

The website gave a simple introduction to the product and on contacting Bath Building Society a very speedy initial evaluation of suitability /eligibility was conducted. The application process couldn't have been better. We were quickly in a position to commit to a purchase with an agreement in principle. We faced issues which caused delays along the way to completion but we were able to deal with them with the support of Bath Building Society and conclude the purchase rapidly at the end. We would highly recommend Bath Building Society based on our experience. Reviewed on: 9th June 2022

Reply from Bath Building Society Thank you for taking the time out and providing this feedback. We do try to support every customer like yourself this way should any delays arise. Enjoy your new home and best of luck in your studies. Ben Hutchings, Head of Mortgage Sales Response date: 10th June 2022

Good Service

Very helpful and assisted me with my queries Reviewed on: 9th June 2022

Reply from Bath Building Society Thank you for your feedback here it is appreciated. Ben Hutchings Head of Mortgage Sales Response date: 10th June 2022

Informed and very helpful

Very informative and efficient . My enquiry was answered in full Reviewed on: 9th June 2022

Reply from Bath Building Society Thank you for the feedback. That's great to hear. Ben Hutchings Head of Mortgage Sales Response date: 10th June 2022

informative & comprehensive answers by Nick

quick & efficient service. good alternative to callback Reviewed on: 7th June 2022

Reply from Bath Building Society Thank you for taking the time out to provide this feedback, this is great to receive from you. Ben Hutchings, Head of Mortgage Sales Response date: 7th June 2022

Very responsive and knowledgeable advisor

Answered all my questions very quickly and accurately Reviewed on: 7th June 2022

Reply from Bath Building Society Thank you for taking the time out and providing this feedback. Ben Hutchings Head of Mortgage Sales Response date: 7th June 2022

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