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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (1966 reviews)

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4.65

Based on 1,966 reviews, last reviewed 10th Mar 2025

13% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

83%

12%

Latest highest rating:

5

Bath Building Society, Found it easy to open account online and easy to manage. As a Bathonian I feel proud to invest in a local Building society Reviewed on: 10th March 2025

Latest lowest rating:

1

Can’t log in. Can’t log in. Have been sent unique ID and changed password. Still no joy. Reviewed on: 7th March 2025

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (1966)

Review of the Bath Building Society, Savings:

Great customer service

Staff are always friendly and take time to listen to customers. Highly recommend to friends and family. Reviewed on: 9th March 2025

Reply from Bath Building Society Hi James, Thank you for your message! We're pleased to hear that our staff are always friendly and take the time to listen. Your recommendation to friends and family means a lot to us, and we look forward to continuing to provide you with the best service possible. Chris Burns - Customer Service Officer Response date: 10th March 2025

Very easy to open account

Very easy to open account and plenty of information available. Reviewed on: 7th March 2025

Reply from Bath Building Society Hi Margaret, Thank you for your message! We're glad to hear that you found it very easy to open an account and that there was plenty of information available. We strive to make the process as smooth as possible and appreciate your positive experience. Chris Burns - Customer Service Officer Response date: 10th March 2025

Local Quality

A good local company to keep my savings. Reviewed on: 7th March 2025

Reply from Bath Building Society Thank you for your feedback! We're pleased to hear that you consider us a good local company to keep your savings with. We value your trust and look forward to helping you again when needed. Chris Burns - Customer Service Officer Response date: 10th March 2025

Great local provider, always welcoming, professional...

Great local provider, always welcoming, professional and committed to providing a truly exceptional customer experience. Reviewed on: 7th March 2025

Reply from Bath Building Society Thank you for your kind words! We're glad to hear that you find us to be a great local provider, always welcoming, professional, and committed to delivering a truly exceptional customer experience. Chris Burns - Customer Service Officer Response date: 10th March 2025

A really great local Building Society

Competitive savings rates and excellent service for the local community Reviewed on: 7th March 2025

Reply from Bath Building Society Thank you for your message! We're pleased to hear that you find our Building Society to be a great local institution with competitive savings rates. We appreciate your trust and look forward to continuing to meet your expectations. Chris Burns - Customer Service Officer Response date: 10th March 2025

Moorland Road Branch

Friendly and efficient, knowledgeable staff. Reviewed on: 7th March 2025

It's always easy to get assistance in-branch or via...

It's always easy to get assistance in-branch or via telephone or email. They are members of the community and are always willing to help. Quality of service is high, communication is excellent and rates are fair and generous. Reviewed on: 7th March 2025

Reply from Bath Building Society Thank you for your wonderful feedback! We're pleased to hear that it's always easy for you to get assistance in-branch, via telephone, or email. We're glad that you find our service quality high and our rates fair and generous. We look forward to assisting you again soon. Chris Burns - Customer Service Officer Response date: 10th March 2025

Oldfield Park Branch.

Use the Oldfield Park Branch. Always happy helpful staff.l Reviewed on: 7th March 2025

Savings with excellent service.

All savings transaction completed without fuss and most efficiently. Reviewed on: 7th March 2025

Reply from Bath Building Society Thank you for your feedback! We're pleased to hear that all your savings transactions were completed efficiently and without. We strive to provide excellent service, and it's great to know that we met your expectations. Chris Burns - Customer Service Officer Response date: 10th March 2025

Down to earth.

Down to earth , easy to find out things. 5 minuets to transfer one account to another. Will remain a new costumier. Reviewed on: 7th March 2025

Reply from Bath Building Society Hi Andrew, Thank you for your feedback! We're glad to hear that you find our service down to earth and easy to navigate. It's great to know that transferring accounts only took five minutes. We appreciate your continued trust and look forward to serving you again in the near future. Chris Burns - Customer Service Officer Response date: 10th March 2025

GOOD QUALITY PERFORMANCE THROUGHOUT

GOOD QUALITY PERFORMANCE THROUGHOUT Reviewed on: 7th March 2025

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