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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2111 reviews)

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4.70

Based on 2,111 reviews, last reviewed 7th Nov 2025

34% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

4

Very friendly and helpful. Very friendly and helpful. Nice to have a local branch with real people. Reviewed on: 7th November 2025

Verified source

Latest lowest rating:

1

I haven’t been able to open an account despite recei... I haven’t been able to open an account despite receiving an email saying that has happened! Where is my account and my money? Reviewed on: 22nd October 2025

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2111)

Old fashioned values modernised.

I like that BSB seems to be a modern version of the old fashioned members owned building societies with little taste for mergers, demutualisation, acquisition or other quick fix cash grab scenarios. It seems to be concerned primarily with serving its members, as should be the case. Reviewed on: 5th June 2020

Reply from Bath Building Society Many thanks for the great feedback. Holly, Customer Support Team Response date: 22nd June 2020

A bit mean on interest rate

If you paid a better interest I would rate full stars Reviewed on: 5th June 2020

Reply from Bath Building Society Thank you for your feedback. Unfortunately we had no option other than to respond to the Bank of England reducing their base rate by 0.65% to a record low of 0.10%. The only way we could not reduce our savings rates would have been to not reduce our mortgage rates which would be the opposite of what the government is trying to achieve in these difficult times and unfair to our mortgage customers. In order to retain our most loyal savings customers we have tried our best to ensure that our rates are competitive and to review them on a regular basis. As a result of such a review last week we have just increased the rate on our 60 Day notice account from 0.60% to 0.80% AER. I am also pleased to advise you that we will soon be launching some competitively priced new products, one of which will only be available to our most loyal customers, so please keep an eye on you 'in box'. Response date: 5th June 2020

Allways felt welcome by staff, who go out of their way to help.

Just keep on doing what you do best Reviewed on: 4th June 2020

Reply from Bath Building Society Thanks for taking the time to review us, we will certainly do our very best to provide all customers with a friendly and efficient service. Holly, Customer Support Team Response date: 22nd June 2020

Great Building Society with a good helpful member of staff.

We have a few accounts and although not great interest a helpful branch in Midsomer Norton for Our Xmas account and separate account for our winnings From our Premium Bonds. Reviewed on: 4th June 2020

Reply from Bath Building Society Glad we can help you with your christmas and premium bond winnings savings accounts. Hope to see you in our Midsomer Norton branch soon. Holly, Customer Support Team Response date: 22nd June 2020

Friendly, helpful and professional

It’s local, it’s personal and nothing is ever a problem. So many familiar, friendly and welcoming faces at the moorland branch. The only downside.... the miserable interest rates Reviewed on: 4th June 2020

Reply from Bath Building Society Thanks so much for your wonderful review. I will pass on to the Oldfield Park team they will be pleased. Holly, Customer Support Team Response date: 22nd June 2020

very frendily and helpful

happy as you are like it becouse i can go to look a roun bath at same time Reviewed on: 4th June 2020

Reply from Bath Building Society Thanks for taking the time to leave this lovely review. Yes, we agree. Bath is very beautiful we are very lucky! Holly, Customer Support Team Response date: 22nd June 2020

Best building society

Even during these difficult times they have provided an excellent and efficient service.I personally don’t think that they can improve the service they provide. Reviewed on: 4th June 2020

Reply from Bath Building Society Such wonderful feedback, thanks so much! Holly, Customer Support Team Response date: 22nd June 2020

Good in branch service but somewhat limited in accopunts

Would be better if childrens accounts could be toppped up by bank transfer Reviewed on: 4th June 2020

Reply from Bath Building Society Thanks for the feedback, you can certainly pay funds into the children's account via bank transfer, no problem at all. Please call me on 01225 423271 and I can help you with this or you can email [email protected] if you prefer. Holly, Customer Support Team Response date: 22nd June 2020

Friendly traditional building society

Always friendly staff who are happy to help Reviewed on: 4th June 2020

Reply from Bath Building Society Many thanks for the lovely review. Holly, Customer Support Team Response date: 22nd June 2020

Low Savings Interest Rates

The returns from a Bath Building Society savings account are so derisory it makes it almost not worth saving, you may get a better return by picking up discarded coins from the pavement. This sets a worrying STRONG message in particular to the young that it is NOT WORTH SAVING, which will have bad repercussions for the future of the Bath Building Society and the country. I for one am disappointed by the Bath Building Society message and will NOT forget it in the future, when Bath Building Society may want my money but because of it actions regarding the return on my money now, I will be reluctant to let Bath Building Society use my money at that time in the future. Reviewed on: 4th June 2020

Reply from Bath Building Society Thank you for your feedback. I share your frustration that savings rates are so low at the moment but with the Bank of England base rate at an historic low of 0.10% there is only so much flexibility we have. If you look at all of the rates that are available on the market and comparale, which I do daily, you will see that our rates are competitive, if not market leading. You make an excellent point about encouraging the young to save. If it had not been for the virus we would have already launched a new Regular Saver account aimed at 16-25 year olds available primarily through our branches. Last week we however made the decision to go ahead with this launch in July with our branch staff handing off the opening to our remote staff now working at home. This will be limited to only those aged 16-25, living, working or studying in Bath but will have an interest rate of 4.00% AER. Hopefully this rate will show you how serioulsy we take encouraging the savings habit especially for the young. We have other new products in the pipelines so please keep an eye on your 'in box' Colin McDougall, Head of Marketing and Savings Response date: 5th June 2020

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