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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2299 reviews)

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4.73

Based on 2,299 reviews, last reviewed 12th Mar 2026

206% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Moorland Road Branch I use the branch in Moorland Road and the staff are always pleasant and very helpful. I like it that the office is local and they offer good rates of... Read more Reviewed on: 12th March 2026

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Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2299)

Great customer service

Corinne has patiently helped me open via internet my junior saving account. The application and questions were dealt with so very fast and very helpful. Thank you Reviewed on: 20th October 2020

Reply from Bath Building Society Good Afternoon, so pleased you received great customer service, Thank you for your response, Caroline, Customer Support Department. Response date: 28th October 2020

Customer review of Bath Building Society

As ever the staff at Bath Building Society dealt with my request very quickly and effeciently. I can honestly say that in all the years we've been with them that we've never had any bad service, in fact they are amazing. I truly can't praise them enough. Reviewed on: 19th October 2020

Reply from Bath Building Society Good Afternoon. Thank you very much for taking the time to send your lovely, positive response, Caroline, Customer Support Department. Response date: 20th October 2020

Opening a Trust Account

I have been so impressed with the professionalism and knowledge of everyone I have dealt with. Importantly you listen, you help to make the process of opening an account straightforward, which is so refreshing and stress free! Thank you to Emma Seymour and Caroline Brewer for all your help Reviewed on: 18th October 2020

Reply from Bath Building Society Good Afternoon, Thank you for taking the time to send your response, So glad we were able to get your Trust account open for you. Caroline, Customer Support Department. Response date: 20th October 2020

Always ready to help and answer queries

Just good service and useful advice Reviewed on: 16th October 2020

Reply from Bath Building Society Good Afternoon, Thankyou for taking the time to send your response, Caroline, Customer support Department. Response date: 20th October 2020

Very prompt and helpful response to my Savings query by Liz.

Was only an initial enquiry about a Savings product but impressed with positive attitude and willingness to help. Reviewed on: 12th October 2020

Reply from Bath Building Society Good Afternoon, Glad we were able to help promptly to your enquiry, Caroline,Customer Support Department. Response date: 20th October 2020

Information

Information given quick and without responding with an essay Reviewed on: 12th October 2020

Reply from Bath Building Society Good Afternoon, thank you for your response, Caroline Customer support Department. Response date: 20th October 2020

Answered my question immediately.

Always helpful to older and, not so internet savvy people like me. Reviewed on: 12th October 2020

Reply from Bath Building Society Good Afternoon, Thankyou for taking the time to send your response. Caroline, Customer support Department Response date: 20th October 2020

Efficient help

Barry was quick to reply and was helpful Reviewed on: 7th October 2020

Reply from Bath Building Society Good Morning, so pleased Barry was quick and helpful in his response, Many Thanks, Caroline, Customer support Department. Response date: 9th October 2020

Always helpful personal response

It is always a good experience, every response is positive and courteous Reviewed on: 5th October 2020

Reply from Bath Building Society Good morning, so pleased that you always experience a good experience, Many Thanks, Caroline, Customer Support Department. Response date: 9th October 2020

Opening an account on behalf of a trust

A helpful and responsive chat team put me in touch with the appropriate team to help me open an account on behalf of a trust. Reviewed on: 5th October 2020

Reply from Bath Building Society Good Morning, so pleased that we were able to help you sort out your Trust Account, Many Thanks, Caroline, Customer Support Department. Response date: 9th October 2020

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