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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2346 reviews)

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4.74

Based on 2,346 reviews, last reviewed 17th Jun 2026

72% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

A welcome helping hand I needed to move an account and provide a lot of documentation. The customer service people helped me with that and were very patient. Reviewed on: 17th June 2026

Latest lowest rating:

1

Issue with Bath B S. I originally decided to join and save with Bath B S. Filled in an ISA transfer form and signed and sent it off. But because of Royal Mail, and Bath st... Read more Reviewed on: 16th May 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2346)

Bath branch review

Superb service from Greame (last name) Very impressed, fast and efficient Reviewed on: 14th December 2020

Reply from Bath Building Society So great to hear, thankyou! Holly, Customer Service Team Response date: 12th January 2021

Bath branch review

I deposited Reviewed on: 12th December 2020

Reply from Bath Building Society Thanks for your review Mark. Holly, Customer Service Team Response date: 12th January 2021

Bath branch review

Owned by members not share-holders Reviewed on: 11th December 2020

Reply from Bath Building Society Many thanks for taking the time to leave feedback. Holly, Customer Service Team Response date: 12th January 2021

Bath branch review

Customer service was excellent. Thank you! Reviewed on: 11th December 2020

Reply from Bath Building Society Thanks Mrs Woodward. so lovely to hear. Holly, Customer Service Team Response date: 12th January 2021

Bath branch review

Personal service, and so helpful. A person answers the phone instead of a computer. Wonderful! Reviewed on: 10th December 2020

Reply from Bath Building Society Thankyou! We enjoy speaking to our lovely members on the phone. Holly, Customer Service Team Response date: 12th January 2021

Bath branch review

Always excellent service! Very friendly Reviewed on: 10th December 2020

Reply from Bath Building Society So wonderful to hear. Holly, Customer Service Team Response date: 12th January 2021

Bath branch review

Small, independent, local, friendly staff Reviewed on: 9th December 2020

Reply from Bath Building Society Thanks so much for taking the time to review us. Holly, Customer Service Team Response date: 12th January 2021

Friendly, helpful customer service

I had difficulty logging in to online banking. Barry was friendly, helpful and made sure I was able to log in effectively before concluding business. The wait on hold was relatively short (<5 mins) before speaking to a member of the team. Reviewed on: 8th December 2020

Reply from Bath Building Society Thanks for your feedback. I am so pleased that Barry managed to help you out. Yesterday we introduced some improvements to our logging on process which should make life easier still and going forward I would hope that your call will be responded more quickly. Our aim is to get all calls answered by a real person within 25 seconds. Colin McDougall, Head of Marketing and Savings. Response date: 9th December 2020

Bath branch review

Very impressed by efficiency of the transaction, courteous and intelligent replies to my questions Reviewed on: 8th December 2020

Reply from Bath Building Society This is fantastic, thankyou. Holly, Customer Service Team Response date: 12th January 2021

Bath branch review

Jon Sweeting understood what type of product that I was seeking and helpfully assisted in opening an account for my grandson's bare trust. many thanks. Reviewed on: 7th December 2020

Reply from Bath Building Society So pleased Jon was able to help you open a trust with us. Holly, Customer Service Team Response date: 12th January 2021

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Bath Building Society: Savings reviews

72% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2346)

Bath branch review

Bath branch review

Bath branch review

Bath branch review

Bath branch review

Bath branch review

Bath branch review

Friendly, helpful customer service

Bath branch review

Bath branch review

Do you have a different Bath Building Society product?

Want to see more from Bath Building Society?

Mortgages

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