Write a review

Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2061 reviews)

View other Bath Building Society products

4.69

Based on 2,061 reviews, last reviewed 18th Aug 2025

71% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

4

The questions I had were all answered clearly by Cha... The questions I had were all answered clearly by Charlotte in the chat. Thank you very much. Reviewed on: 18th August 2025

Latest lowest rating:

2

EXTREMELY POOR interface for iPhones EXTREMELY POOR interface for iPhones - basically just does not work. Told us they have known problems but have not fixed them. Trying to open an ISA... Read more Reviewed on: 28th March 2025

Visit provider site Read all reviews Write a review

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Review Bath Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Bath Building Society Savings reviews (2061)

Long Time Relationship!

Through various accounts, I have dealt with BIBS for some 30 years or more - and never, ever, had a problem. Staff always so helpful throughout - most recently Emma Seymour whilst she was working from home! Ian Warren. Reviewed on: 4th June 2020

Reply from Bath Building Society Thanks for taking the time to review us Ian. We appreciate you have saved with us for more than 30 years, amazing! I will pass on your lovely comments to Emma. Holly, Customer Support Team Response date: 23rd June 2020

Great service in South Petherton

It is so brilliant to have a local agent in my nearest village. I couldn’t believe it when I moved here from Bath. Reviewed on: 4th June 2020

Reply from Bath Building Society So pleased you still had a local branch after moving out of Bath. Thanks for the lovely review. Holly, Customer Support Team Response date: 23rd June 2020

Great service

One of the last great independents and cannot be ignored in these confusing days of e commerce. Bath Building Society a mixture of old world values with new age business sense. Reviewed on: 4th June 2020

Reply from Bath Building Society Thank you for the wonderful review . Holly, Customer Support Team Response date: 23rd June 2020

Lovely little building society which connects my local village with my home town.

My best friend from school (Claire Shannon) worked with you for MANY years right from school and I know many of your other staff are the same. I like that idea. Reviewed on: 4th June 2020

Reply from Bath Building Society Yes, we have many long standing members of staff. Thanks for the kind review. Holly, Customer Support Team Response date: 23rd June 2020

I do not discuss this sort of thing with family or friends.

Pre-lockdown: The office staff are polite, efficient, and courteous. During lockdown: I have been able to make my few basic transactions by post or phone. I do not make any financial transactions by internet under any circumstances. Reviewed on: 4th June 2020

Reply from Bath Building Society Nice to hear you are pleased with the service. Many thanks for the review. Holly, Customer Support Team Response date: 23rd June 2020

Always prompt, courteous and helpful

We always use the postal service but find that our requirements are dealt with quickly and helpfully. Reviewed on: 4th June 2020

Reply from Bath Building Society We appreciate you taking the time to review us, thank you! Holly, Customer Support Team Response date: 23rd June 2020

Friendly, easy to deal with.

Always friendly, knowlegeable and helpful staff. Easy to understand accounts. Unable to transfer money into account as no card machines. Reviewed on: 4th June 2020

Reply from Bath Building Society Thanks for the kind review. If you would like me to assist you in transfering funds electronically from a bank account please call me on 01225 423271 and I would be happy to help you. Holly, Customer Support Team Response date: 23rd June 2020

Friendly local Society

Very cheerful staff in branch. Very helpful lady with recent email communication too. Always a bit concerned about the steps into the Wood St. branch, although nothing much you can do to make them safer, I suppose. Reviewed on: 4th June 2020

Reply from Bath Building Society Thanks for your review I will pass to the fantastic team at Wood Street. Holly, Customer Support Team Response date: 23rd June 2020

A Pleasant Experience

Whenever we visit BIBS at Midsomer Norton we are NEVER disappointed by the efficiency & friendliness of the staff. The last time my wife called the lady took the time to explain a way we could make a certain transaction easier & quicker in the future. This is just one instance of several over the years of the help we have received . Thank you, Graham & Sue Coles Reviewed on: 4th June 2020

Reply from Bath Building Society Thanks Graham and Sue, this is so lovely to hear. Hope to see you again soon. Holly, Customer Support Team Response date: 23rd June 2020

Small is beautiful

Been a member for many years and you look after us as best you can within the constraints placed upon you. Reviewed on: 4th June 2020

Reply from Bath Building Society 'small is beautiful' We love this comment. Thank you for being a loyal customer, we really appreciate it! Holly, Customer Support Team Response date: 23rd June 2020

Do you have a different Bath Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from Glasgow Credit Union 4.94 from 3842 reviews
Savings
from SmartSave 4.77 from 2547 reviews
Online Saver
from Halifax 4.60 from 35 reviews

Want to see more from Bath Building Society?

Mortgages
from Bath Building Society 4.72 from 323 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub