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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (1957 reviews)

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4.65

Based on 1,957 reviews, last reviewed 10th Mar 2025

19% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

83%

12%

Latest highest rating:

5

I needed help with the online banking app I needed help with the online banking app and this was excellent-Chris helped me through each screen and was very patient with me and my tablet until ... Read more Reviewed on: 10th March 2025

Latest lowest rating:

1

Can’t log in. Can’t log in. Have been sent unique ID and changed password. Still no joy. Reviewed on: 7th March 2025

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (1957)

Review of the Bath Building Society, Savings:

Friendly service which feels very personal.

Friendly service which feels very personal. It’s always possible to speak to someone over the telephone without going through an automated system, which is so refreshing. Reviewed on: 13th September 2024

Reply from Bath Building Society Hi, thank you very much. You will always speaking to one of our savings team when you contact us via phone, never an automated system. We look forward to continuing to serve you! Sam Dorrington, Branches manager Response date: 18th September 2024

I needed help with the online banking app

I needed help with the online banking app and this was excellent-Chris helped me through each screen and was very patient with me and my tablet until we could achieve the action I required. Reviewed on: 10th March 2025

Very helpful, friendly staff, always give sound advice

Very helpful, friendly staff, always give sound advice Reviewed on: 9th March 2025

Excellent customer service and options.

Every time I have visited the beach office, I have been seen quickly by a welcoming and helpful member of staff. I am very pleased with the customer service and by the savings options, which compare favourably with thebig banks’. Reviewed on: 9th March 2025

Always very helpful and friendly in Branch

Always very helpful and friendly in Branch Reviewed on: 9th March 2025

Local society with several actual branches locally.

Local society with several branches locally. Staff always helpful, great to manage things in person, although I understand online is available Reviewed on: 9th March 2025

Great service, local, friendly , helpful.

Great service, local, friendly , helpful. Reviewed on: 9th March 2025

Bath Building Society are the Best!

Fantastic to be able to phone up and get to speak to somebody in the branch. I’ve been with BIBS for many years, have moved away from the Bath area but retain my two accounts with them. Reviewed on: 9th March 2025

Great customer service

Staff are always friendly and take time to listen to customers. Highly recommend to friends and family. Reviewed on: 9th March 2025

Keep It Local!

There are financial institutions offering a little more interest on some products but I do consider it important support local folk. I like to think my savings are helping local first time buyers. IMO Bath has far too many students renting properties that should be first time buyers or family homes. Reviewed on: 8th March 2025

Great, High interest savings account.

Great, High interest savings accounts from a great city. This really got me, as it is also a building society you have a bit of a more say in what happens, and the support is great. Could do with a slightly better website login and appearance, but that is not as important for a bank- the banking is, so I give it 9/10. Plan on opening more savings accounts as well in the near future. Reviewed on: 7th March 2025

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