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Michelle

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All reviews (4)

Review of the Coventry Building Society, Savings:

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Fantastic customer service

Fantastic customer service and wonderful help in-branch. Staff proactively offer relevant additional information and are very friendly. Reviewed on: 26th February 2025

Review of the Bath Building Society, Savings:

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Friendly service which feels very personal.

Friendly service which feels very personal. It’s always possible to speak to someone over the telephone without going through an automated system, which is so refreshing. Reviewed on: 13th September 2024

Reply from Bath Building Society Hi, thank you very much. You will always speaking to one of our savings team when you contact us via phone, never an automated system. We look forward to continuing to serve you! Sam Dorrington, Branches manager Response date: 18th September 2024

Review of the Bath Building Society, Savings:

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Customer service is great - a local bank feel.

Customer service is great - a local bank feel. Reviewed on: 25th February 2024

Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 26th February 2024

Review of the Bath Building Society, Savings:

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Great Customer Service

Whenever I have contacted Bath Building Society I’ve always received a friendly and helpful service, which feels quite personal. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, i will pass it over to the teams, Louise Head of Savings Support Response date: 23rd February 2023

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