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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2003 reviews)

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4.68

Based on 2,003 reviews, last reviewed 30th Apr 2025

163% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Quick and accurate help I have received today Quick and accurate help I have received today Reviewed on: 30th April 2025

Latest lowest rating:

2

EXTREMELY POOR interface for iPhones EXTREMELY POOR interface for iPhones - basically just does not work. Told us they have known problems but have not fixed them. Trying to open an ISA... Read more Reviewed on: 28th March 2025

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2003)

Review of the Bath Building Society, Savings:

Keep in touch

Friendly service when face to face + helpful emails to let us know about interest rates etc. Reviewed on: 1st April 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

Quick and accurate help I have received today

Quick and accurate help I have received today Reviewed on: 30th April 2025

Katie was very helpful and direct

Katie was very helpful, direct and offered a solution to my problem very quickly. Issue was solved m. Reviewed on: 30th April 2025

thank you, timely response as usual

thank you, timely response as usual Reviewed on: 24th April 2025

The use of the primary email address with which to w...

The use of the primary email address with which to withdraw funds is a great idea and works really well. Reviewed on: 24th April 2025

I received a quick response to my request

I received a quick response to my request Reviewed on: 17th April 2025

Very efficient and helpful.

Very efficient and helpful. I got the answer I needed and was able to proceed with my application. Reviewed on: 10th April 2025

Great help received from Rachel

My wife and I came in to the Moorland Road branch after experiencing some difficulties online. Rachel was great in helping us oldies and has continued to email us and answer any queries. We chose Bath Building Society because they offer such a good personal service and it is great to call and speak to a person and not a computer. Thank you Rachel for all your help! Reviewed on: 10th April 2025

Reply from Bath Building Society Thank you very much for the feedback! I'll be sure to pass it onto the team in Oldfield Park and especially Rachel who was able to help. We pride ourselves on the service we offer so please do continue to pop in! Sam Dorrington, Branches Manager Response date: 10th April 2025

Excellent staff in the Oldfield Park branch

Excellent staff in the Oldfield Park branch. Always ready to help in any situation. Reviewed on: 10th April 2025

Reply from Bath Building Society Thank you very much for the feedback! I'll be sure to pass it onto the team in Oldfield Park. We pride ourselves on the service we offer so please do continue to pop in! Sam Dorrington, Branches Manager Response date: 10th April 2025

Efficient team at Moorland Road

Visited Moorland Road Branch to open a Fixed Rate ISA. All completed quickly and efficiently without any problems. Reviewed on: 10th April 2025

Oldfield Park

Very pleasant ladies in Oldfield Park - always cheerful and helpful. Reviewed on: 10th April 2025

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