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Blue Motor Finance: Car Finance reviews

Name: Car Finance
Rating: 4.12 (205 reviews)

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4.02

Based on 205 reviews, last reviewed 22nd Jan 2025

500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

73%

19%

Latest highest rating:

4

Communication with the team is clear and easy to und... Communication with the team is clear and easy to understand Reviewed on: 16th January 2025

Latest lowest rating:

1

Not taking payments on time or at all. Not taking payments on time or at all. Several complaints but never doing what was agreed. Causing severe stress and inconvenience. Explained that by ... Read more Reviewed on: 22nd January 2025

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About this product

Looking for Blue Motor Finance reviews? On Smart Money People, we collect comments, thoughts and experiences from customers, so that you can make better decisions when choosing your next car finance. So if you’re looking for a new car and need finance, read our reviews first. Or if you want to help our community, post a review of your own experiences with Blue Motor Finance and join the Smart Money People community!

Blue Motor Finance Car Finance reviews (205)

Review of the Blue Motor Finance, Car Finance:

Solutions

If I had any issues I was able to resolve them with no problems with one phone call, help was always available. Greatly appreciated Reviewed on: 10th December 2024

Avoid. You will regret using them.

Avoid. I wish I had. They will deal with one issue, then ignore you when they don't want to deal with any more. They will close the complaint down before anything is fixed, then say that if you don't like it, go to the financial ombudsman. Apparently, a car that cuts out completely and loses all power, has a knocking exhaust, screeching from the engine and other issues is deemed fit for purpose, with no serious faults. And you can't get hold of them to discuss it. As the rude Felicien told me; they are not responding to my emails, or calling me back, because they have closed my complaint. Despite having promised me calls back and emails. This has gone on for months, since I purchased the car in July 23. Gutted, as I rely on my car to get to and from work, and transport my kids, safely. You don't expect it, or this level of service, when you are paying 13 grand. Don't be tempted. Reviewed on: 7th March 2024

Got there in the end

Difficult to have my situation resolved however the result ended in an understanding way and resolved. Very quick to reply and courteous Reviewed on: 4th March 2024

Friendly responsive helpful staff

Friendly responsive helpful staff Reviewed on: 24th January 2024

Rubbish

If anyone interested, buy car don’t use that company high interest in rubbish company Reviewed on: 16th November 2023

Best finance company I have used

Blue finance have been a pleasure to buy a car with. I was on short wages though lockdown. I called the payment line without hesitation they helped me though a very tough time . They let me pay on weekly basis because it worked out better the staff are very professional and friendly an A1 company to deal with Reviewed on: 1st November 2023

Car finance

After having a frustrating day I spoke to someone who made everything clear and easy Reviewed on: 25th October 2023

The worst experience ever

Staff rude, not helful, arogant! The first car I bought from them, was failing massively and they claimed that it happens when ever I drive! They literary shout at me on the phone as it was my fault that they sold a car with massive issues! I wouldnt recommend them to anyone! Reviewed on: 4th October 2023

Excellent

The support and the explanation was good Reviewed on: 25th September 2023

Very Professional and Good Service

Very friendly and Helpful lady , who helped me find a car within my budget Reviewed on: 7th September 2023

Customer service

Shocking customer service skills... Even 1 star is one too many Reviewed on: 29th August 2023

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