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Santander: 123 current account (discontinued) reviews

4.12
Based on 1,276 reviews, last reviewed 18th Jun 2026
17% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Everything Brilliant Interest on my account, cash back on utilities, only £500 a month needs to go in the account. There’s always somebody available on line, in branch or ... Read more Reviewed on: 18th June 2026
Lorna Ridgers's avatar
Lorna Ridgers

Latest lowest rating:

2

PROBLEM AFTER PROBLEM SO HAVE TRANSFERED TO NAYIONWI... PROBLEM AFTER PROBLEM SO HAVE TRANSFERED TO NAYIONWIDE AND NOW RECEIVE A MUCH MORE CUSTOMER FOCUSED BANK Reviewed on: 25th March 2026
robert j's avatar
robert j

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 current account (discontinued) now

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Santander 123 current account (discontinued) reviews (1276)

Great customer service with the best online banking website

5
Santander's customer service has consistently been fantastic and have been able to help with a whole range of transactions from paying bills to transferring money. The online banking site is quick and easy to use and gives a good impression for security. Reviewed on: 24th December 2015

Great account

5
This is a great current account- much better than most of the savings accounts currently on the market. If you are able to put £20K in and receive the 3% interest, plus cashback for certain direct debits, even with the monthly charge it is a good earner. The money is available if you need it and is transferred immediately - no hanging around for a notice period. Have been delighted with it & would happily recommend it. Reviewed on: 24th December 2015

Good rewards and hassle free

5
This was quick to set up and easy to maintain. It's surprising how quickly the rewards build up on day to day bills and expenses. I am pleased with this account. Reviewed on: 24th December 2015

santander are some of the best bank ive been with

5
i use it almost every day to buy online and in person and ive never had a problem in it Reviewed on: 24th December 2015

Excellent account with good service

5
The 123 Santander account is simple to use and outlines monthly interest accrued clearly. The monthly fee will be rising to £5 a month, and so it will only be viable for you if you have >£8-10k. Interest rate is still market-leading. Highly recommend. Reviewed on: 24th December 2015

helpful great account

5
Going into local branch which has been revamped, lots of new machines to use and make things quicker than queuing up. The staff were very helpful explaining how to use the new machines, great service Reviewed on: 24th December 2015

Great for interest

5
great account for interest and the extra cashback on certain direct debit payments. Staff always helpful in branch. Shame the monthly fee is increasing Reviewed on: 24th December 2015

123 overall experience

3
This account and credit card combo is Very Good for a driver as i rack up cashback on petrol and it has a Good interest rate if you hold large sums in your current Account. The Fees are rising But that was to be expected. Reviewed on: 24th December 2015

Not as good as it used to be

5
one of the best current accounts on the market which pays a decent interest rate on a large amount. However not as good as it was as the monthly fee will now be increasing Reviewed on: 24th December 2015

Great Cashback!

5
I upgraded to the 123 account 8 months ago when I got a santander mortgage, I get £60 a month cashback, and the phone app is great for transfers etc. Great account and even though the monthly fee is going up from £2 to £5 it still works out great for me. Reviewed on: 24th December 2015

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