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Santander: 123 Current Account (discontinued) reviews

Name: Santander 123 Current Account (discontinued)
Brand: Santander
Rating: 2.54 (196 reviews)

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4.17

Based on 1,250 reviews, last reviewed 15th Jul 2025

92% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

Current Account. Current Account. I have a 123 current account with Santander. It was very easy and quick to open i did it through the app/website. I could easily mana... Read more Reviewed on: 15th July 2025

Latest lowest rating:

2

Is that a bank for the elderly ? Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest whic... Read more Reviewed on: 23rd June 2025

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1250)

Outrageous hike

Despite a stunning and outrageous price hike I'm awarding santanders 123 account a 3 star rating as in all fairness it is a good account. That said, I'm disappointed that the hike hasn't been accompanied by more benefits. Reviewed on: 24th September 2015

Thinking of switching

I only switched to the 123 account a few months due to all the good stuff I was hearing about it. I was a bit shocked to hear that the monthly fee is going to be increased to 5 pounds a month. Spending £60 a year on this account means that IT doesn't really work for me. Looking for better options. Reviewed on: 16th September 2015

A very good bank account with a very considerate bank.

I'm have had a Sandanter 123 current account for some years now and would line to highly recommend it to others. For every direct debit you sign up to from your account you are rewarded with interest. Santander have a very easy to use calculator on their 123 account site. For direct debits on household expenditure you can earn between 1 and 3 percent, which is added to your account monthly. For account balances of beteern £1000 and £2000 you can earn between 1 and 2%, for balances of between £3,000 and £20,000 you can earn 3%. In my opinion this is a very good deal, with interest rates so low at the moment. There is a charge of £2 per month for this account which is more than offset with all the interest which is available. The interest rates are current as at 1st September, 2015. I would also like to say that I have no affiliation to Santander and this is my honest opinion. Reviewed on: 1st September 2015

Brilliant bank and very quick and easy to set up an account

I changed my bank account from Natwest to Santander as they offer 3% on their 123 account. It was so easy to switch and the customer service was quick and helpful. I have since moved my ISA to Santander as well as I like the ease of their online banking. Reviewed on: 31st August 2015

goreat for interest

so good to have a current account that pays interest on your credit balance. It also gives cashback on certain utility bills paid by dd Reviewed on: 31st August 2015

Great interest rate.

This is a great account, the best aspects being that you get 3% interest on a balance between £3000 - £20000 (you can open a second joint account if you have £20000+) and you get cash back on your bills. There is a £2/month account fee, but I think almost everybody will earn this back with cashback or interest. If I had to make a criticism, it would be that the website is not very intuitive, and it would be great if you could see your pending transactions on the internet banking before they've left the account. Reviewed on: 31st August 2015

good secure account

Good account with a great rate of interest. Santander are very security conscious which can sometimes be a bit annoying but good to know they are on the ball Reviewed on: 30th August 2015

A great account in a bad market

Paying 3% interest to account holders means this account is unbeatable as many other providers limit higher interest rates to just the first few thousand.With Santander this is a whooping 20k so beats the top ISA rates for most people even after tax.I hope Santander raise this level as interest rates increase and this account remains at the top of the market.Interest rates aside,the customer service is great and i have received help through the online banking messaging system rather than the need to phone or speak in branch,this is simply a great account. Reviewed on: 30th August 2015

Excellent, never had any problems

I've got their bank account and on our gas/electricity/council tax/water and comms we get about £7 cashback for our £2 payment. We have no mobile phone contracts so it could be higher still. We have quite a big house, 3 kids and have quite high gas/electric costs. I have just got the credit card to buy food on and should be better off but not much. No problems so far, online they have nice calculator to see how much you can save. Reviewed on: 30th August 2015

Very helpful

Great customer service and product. I get money back from things I would spend my. Only on anyway like bills. Reviewed on: 29th August 2015

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