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Santander: 123 Current Account (discontinued) reviews

4.17
Based on 1,250 reviews, last reviewed 15th Jul 2025
92% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Current Account. Current Account. I have a 123 current account with Santander. It was very easy and quick to open i did it through the app/website. I could easily mana... Read more Reviewed on: 15th July 2025
Jennifer S's avatar
Jennifer S

Latest lowest rating:

2

Is that a bank for the elderly ? Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest whic... Read more Reviewed on: 23rd June 2025
Tina's avatar
Tina

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1250)

No longer worth it since benefits slashed

2
No longer worth it since benefits slashed Reviewed on: 4th March 2025

Very reliable and banking system

5
Very reliable and banking system Reviewed on: 3rd March 2025

Reliable and have been using them for years.

4
Reliable and have been using them for years. Would appreciate more competitive interest rates. Reviewed on: 3rd March 2025

Better than the Edge for my circumstances

4
I went from a current account with no benefits to this one. I would always get around £20-30 back in interest and cashback which always more than covers the fee. The main downside is the the rate of return is less with reduced cashback and higher fees. I have worked it out that based on my spending I am still better off sticking with this account rather than switching to the Edge account Reviewed on: 1st March 2025

Account Support

5
Fraudulent activity has been brought to my attention by the bank and resolved immediately Reviewed on: 1st March 2025

Helpful Banking

4
Have banked with them since I was 16, one of the few accounts that only require a minimum of £500 per month being deposited, which makes it accessible to most people. Branch staff are always really helpful. They also have good online and app banking. Reviewed on: 26th February 2025

Good customer service in branch helping with paying...

5
Good customer service in branch helping with paying in a cheque Reviewed on: 26th February 2025

good range of cashback options and good app

5
good range of cashback options and good app Reviewed on: 26th February 2025

Excellent account shame it’s ended

5
Excellent account just a shame it’s not available anymore. Easy to access and good interest on account balance. Online services great new app not so great. Reviewed on: 26th February 2025

Easy to keep track of money using app.

5
Easy to keep track of money using app. Good customer service at the branch in town. Reviewed on: 26th February 2025

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