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Santander: 123 Current Account (discontinued) reviews

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4.17

Based on 1,252 reviews, last reviewed 5th Sep 2025

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

Santander Good app. Easy to set up and use with minimal fuss. Everything seems straightforward Reviewed on: 5th September 2025

Latest lowest rating:

2

Is that a bank for the elderly ? Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest whic... Read more Reviewed on: 23rd June 2025

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1252)

Good money maker

I switched to Santander bank after having a bad experience with Lloyds a year ago. The nice lady in Santander introduced me to 123 current account and worked out for me ,taking into account my salary, savings, spending, whether this account is suitable for me. She want pushy or manipulative and left the decision to me. When I switched the bank moved all my bills and standing orders to my new accound and the money that had been sitting in my saving account making almost no profit. Over the last year I made around 200 pounds by having the money in my 123 Current account instead of keeping it in my old Saving account. Even with the fee increase from 2 to 5 pounds its still worth staying with them if you have over 10000 pounds in savings. Reviewed on: 24th December 2015

Best interest rate in the UK by far

Quite simply no other bank in the UK comes close to giving 3% on savings Reviewed on: 19th December 2015

Good interest

Needed an account to keep some money in to pay for my daughters college fees and student flat and keep it separate from our household account. After looking around we chose this account as it pays good interest on the high amount we have in there. Easy to use just pay in £500 a month and have 2 direct debits coming out and we earn 3%. Internet banking with them is so easy to use and anytime I've gone into branch the staff have always been so helpful. Only marked it down due to the increased fee coming into effect in Jan. Reviewed on: 3rd December 2015

Changed the rules

Enticed in then they put the fees up. Just cheap tactics really. Reviewed on: 30th November 2015

Great cash back offers

I enjoy the cash back offers that the 123 accounts offers. A great online banking app makes this account great to use. Reviewed on: 22nd November 2015

Great rates, great service

My current account makes me more in interest than my savings account, and the customer service I have had is fantastic. Speedy and helpful (unlike many other experiences with other banks). Plus their online banking is simple and useful Reviewed on: 22nd November 2015

Expert advice and service

I got to be honest if there is any problems no matter what it is they sort it out asap right there and then and if they can't they phone personally to let you know what's happening, cash back is awesome and so are there other products. Reviewed on: 21st November 2015

Great if you like looking at your money, and safer than keeping it in a box under the bed.

Recently retired, I have a few thousand pounds from my lump sum left. I get better interest in my 123 current account than I could get anywhere else, and I do enjoy just looking at it every time I check online! I can easily check back to see if I'm saving or spending compared to the same day last month. Responses to online questions are prompt and helpful. It would be even better with a tool to categorise my spending and income though, so I could see where my money goes each month, and compare to other months. Reviewed on: 21st November 2015

Good cashback for household bills

I love that we can get cashback for our usual household bills. It does make a difference! Reviewed on: 21st November 2015

Good account with good benefits

The 123 account has been a stand-out product for a long time since 2008. The benefits have been valuable and consistent though the increased charge to £5 erodes some of that. Would happily recommend to those with large current account balances or reasons to keep £20k in cash. Reviewed on: 20th November 2015

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