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Santander: 123 Current Account (discontinued) reviews

Name: Santander 123 Current Account (discontinued)
Brand: Santander
Rating: 2.54 (196 reviews)

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4.17

Based on 1,250 reviews, last reviewed 15th Jul 2025

92% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

Current Account. Current Account. I have a 123 current account with Santander. It was very easy and quick to open i did it through the app/website. I could easily mana... Read more Reviewed on: 15th July 2025

Latest lowest rating:

2

Is that a bank for the elderly ? Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest whic... Read more Reviewed on: 23rd June 2025

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1250)

Staying with Santander and reaping the benefits of this account is the best decision I made.

A few years ago I was ready to leave Santander and then they introduced the 123 account. For me this has been a great opportunity to get some interest and feel that the bank is actually doing something for me. With interest rates being so low on savings accounts, the 3% they offer for savings - 2.4% after tax - is well above what I would get anywhere else for my level of savings. This is paid on balances between £3,000 and £20,000. The interest on savings takes account of the 3, but what about 1 and 2? With 1, it is 1% cash back on water and council tax bills then the 2 is 2% cash back on other household Direct Debits - gas and electricity. 3% does come up again as this is for smaller bills such as phone contracts and broadband. There is a monthly fee of £2 but for most people this will be well covered by the money they are paid. You have to be able to pay £500 a month into the account and this cannot come from other Santander accounts. It may not be in the spirit of things, but it possible to transfer money in and out a few times a month. Since the account was set up there have been no problems at all. The fee comes out automatically and the payments come in. You also get a running total if you use online banking, so you know how much you made that month and how much since you joined. Reviewed on: 29th August 2015

best account ever

good interest rate on a high balance and also cashback on certain direct debits. Easy to manage in branch and online Reviewed on: 29th August 2015

Perfect to manage every aspect of it online which is exactly what I want.

I have been with Santander since they were Abbey National and that was simply because my Nan already was and she was the one with me when I opened my first bank account! Over the years, they've always had products to meet my needs and pro-actively suggested the 123 Account to me a few years back. Seamless switch from the current account I already had and I make a few pound on it every month so nothing to lose. I also love the fact that my 123 Account is linked up online to all my other accounts - savings, ISA, kids accounts. Would definitely recommend based on my experience. Reviewed on: 28th August 2015

great interest rate

Helpful staff and easy to use both in branch and online.They can be a bit too hot on suspected fraud if anything seems slightly out of the ordinary, but better safe than sorry Reviewed on: 28th August 2015

Great for bonus money!

Found out about the Santander 1-2-3 Account some time ago and signed up - not only does it have a great interest rate on money in the account but it will also pay you. Cashback is received on many Direct Debits that you set up - anything from Council Tax to your phone bill. These bills have to be paid so may as well make a little out of it. You need to pay in £500 per month to qualify and there is a £2 month bank charge but if you have a number of Direct Debits set up then the rewards more than cover the charge. Reviewed on: 28th August 2015

great account

Was in 2 minds about opening this accountdue to the bd press Santander hve received in the past. So glad I did do it - staff helpful and friendly and a good interest rate too Reviewed on: 28th August 2015

exceptional

I have used the 123 salamander for just over a year now. The service is exceptional. It has improved my money management skills. The app is easy to navigate and their customer service is next to none Reviewed on: 27th August 2015

Great account

Must be one of the best accounts around. A great rate of interest and great service in branch Reviewed on: 27th August 2015

Great Bank Account

I am really happy with our 123 account, we changed out account to the 123 when it first came out. The interest rate is great at 3% if you have over £3000 in the account (Interest paid up to £20k). We have all the house bills coming out this account so we get a good amount of money paid back every month, it easily covers the £2 per month fee. I have already recommended this account to other family members who are also really happy with it. Reviewed on: 27th August 2015

Great banking

friendly helpful staff. Online banking easy to use and very secure. Also pays a good rate of interest Reviewed on: 27th August 2015

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