Smart Money People Logo

Santander: 123 Current Account (discontinued) reviews

4.17
Based on 1,250 reviews, last reviewed 15th Jul 2025
92% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Current Account. Current Account. I have a 123 current account with Santander. It was very easy and quick to open i did it through the app/website. I could easily mana... Read more Reviewed on: 15th July 2025
Jennifer S's avatar
Jennifer S

Latest lowest rating:

2

Is that a bank for the elderly ? Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest whic... Read more Reviewed on: 23rd June 2025
Tina's avatar
Tina

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

Help others make smarter decisions by sharing your own experience. Write a review

Santander 123 Current Account (discontinued) reviews (1250)

Great banking experience

5
I was already a Santander customer, and finally made the plunge to move to their 123 account last year. Now I wished I had done this earlier. There is a monthly fee of £2 but in return I am getting cash back on my direct debit payment for council tax, water rates, electric, gas, mobile phone, broadband and phone services varying from 1% to 3% on top of that there is up to 3% interest on balances. up to £20,000. Must be the best account around as earning money to use the direct debits, I would certainly recommend this account, Reviewed on: 27th August 2015

A godsend for savers.

5
If you are a struggling saver looking for accounts that pay little or next to no interest at all,the Santander 123 is a great market leader that pays 3% on a significant amount of 20k.Compared to the majority of accounts on the market this account is unbeatable with cashback on bills and mortgage payments as well,the only negative being a £2 monthly fee but with all the interest this is insignificant. Reviewed on: 26th August 2015

Excellent

5
With the current low interest rates I was tempted by this because they pay3%. So glad I decided to open this account. Easy to use and the interest rate is good on a large balance. I even get cashback on utility bills if paid by DD Reviewed on: 26th August 2015

good interest rate

5
With savings rates being so low this account which pays 3% up to £20000 is great to use as a savings account. You can also get cashback by paying certain regular bills by direct debit Reviewed on: 26th August 2015

Santander provides a safe home for our savings in a Santander 123 Current Account.

5
With savings accounts interest rates so low we took the plunge and opened a Santander 123 Current Account. Opening the account online was straightforward, and the only effort on our part was meeting the minimum monthly payment requirement and the required minimum of 2 Direct Debits - the DDs were chosen by us to raise enough in cashback to meet the monthly £2 account fee. Now all we have to do is sit back and watch the interest payments come in! Reviewed on: 26th August 2015

Paid to bank - just the way I like it.

5
When we remortgaged we decided to switch bank accounts to the Santander 123 account. We thought that we may get paid a small amount from Santander that would either help with treats or go towards our mortgage interest. The switch was straight forward with Santander doing all of the work. Our direct debits and payments were switched with no issues. Since then Santander have been paying us each month for our direct debits and mortgage payments going through the bank. These things would have had to been paid whether it was a 123 account or not. So the fact we get paid is a massive bonus for us. We have recently been on holiday and due to the current exchange rates didn't want to take cash with us. We used the cash points abroad. Having done some research we realised that we wouldn't be charged for using Santander ATM's in Spain and were able to get a slightly better rate while we were there. It was so easy to do. The cash point even asked us what language we wanted to use. All in all the account does what it is meant to do , no issues or problems, plus we get paid cash each month. Reviewed on: 26th August 2015

Best current account!

5
Quite possibly the best current account on the market currently. 3% interest on balances up to £20,000 beats most providers savings accounts. Cashback also on your bills. Reviewed on: 26th August 2015

Money for doing nothing

5
I signed up to Santander 123 a few months ago after my student account switched to a normal one. The cashback is fantastic and always paid very promptly at the end of the month, as is the in credit interest - it's also a big motivation for me to build my savings as the interest is paid monthly, rather than the usual annual rate. Definitely the best current account on the market for rewards! Reviewed on: 26th August 2015

The best interest paying account on the market.

5
I have held this account for a couple of years without any problems.I receive regular interest on my in credit balance of 3% per annum on balances up to 20k.I have found the customer service from Santander to be very helpful when needed. Despite the £2 fee,this is by far the best bank account for those with regular savings with only a low monthly income of £500 per month into the account and two direct debits to qualify for interest to be payable. Reviewed on: 25th August 2015

Well worth £2 per month - as long as you stick to the rules!

4
We have a 123 account with Santander and it's definitely worth it. By moving all of our utility bills to this account the cash back we earn covers the monthly fee and rewards us with a bit extra too. Reviewed on: 25th August 2015

Do you have a different Santander product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from Santander?

  • Life Insurance

    from Santander 5.00 from 2 reviews
    Santander
  • Choice Current Account

    from Santander 4.16 from 17 reviews
    Santander
  • Saver

    from Santander 4.01 from 54 reviews
    Santander
    View all products