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Liz Slade

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All reviews (7)

Review of the ManyPets, Pet Insurance:

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Transparent, run by real people!

Very good value cover at same level as more expensive policies. Unfortunately I have had to claim once, communication was personal, prompt and efficient, claim was settled in good time, as promised. Recommend unreservedly. Reviewed on: 15th September 2020

Review of the first direct, Current Account:

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Great customer service

Great online banking, reassuring security measures, British call centre, calls answered swiftly, dealt with by knowledgeable people who don't seem to be reading from a script. Reviewed on: 9th January 2020

Review of the Virgin Money, Credit Cards:

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Not a faceless bank

Somehow they manage to communicate on what feels like a truly personal level - good algorithm! Reviewed on: 14th December 2018

Review of the Santander, 123 Current Account (discontinued):

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Great customer service

I’ve just switched from 123, purely because of the drop in interest rates. When I was getting 3% on my small savings pot it was perfect for me. The account charge was more than offset by the cash back on my direct debits. They are very responsive to enquiries, speedy satisfactory response always. I only used my local branch to deposit cheques, excellent automated system so no queueing. Online banking works perfectly. I would have happily stayed, but the incentive to move was worth more than a year’s interest now. Reviewed on: 26th November 2017

Review of the Santander, 123 Current Account (discontinued):

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Ideal account for me

Easy online banking, website very responsive, queries answered speedily, local branch for cheque deposits very efficient. As I had some savings this current account was ideal for me as it gave me 3% interest. I was very impressed with how the account worked, but when the interest rate fell I was tempted to change to the Yorkshire Bank as the incentive they offered was greater than a year’s interest. Otherwise I wouldn’t have switched. Reviewed on: 6th November 2017

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