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By Miles: Car insurance reviews

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4.90
Based on 13,045 reviews, last reviewed 1st Sep 2025
33000% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Seamless switching process, user friendly app, very... Seamless switching process, user friendly app, very detailed Reviewed on: 1st September 2025
Natasha M's avatar
Natasha M

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13045)

Insurance of the future

5
Insurance for people who don't use there car every day, you only pay for the miles you do. Reviewed on: 1st August 2019
Dave Nicol's avatar
Dave Nicol

Amazing

5
Amazed at how this work best policy ever absolutely amzeing would defiantly recommend love it and you would too Reviewed on: 1st August 2019
Tanya's avatar
Tanya

saving me a fortune!

5
amazingly simple and tremendous cost saving! Reviewed on: 1st August 2019
JPM's avatar
JPM

The best insurance company By Miles!

5
Such a brilliant and simple idea, I no longer have to worry about being able to afford huge payments each month or year. By miles is a simple,fair and brilliant way to track your mileage and you are in charge of the cost depending on your distance driven. Perfect for me and I would recommend to all. Thank you By Miles you have been a life saver! Reviewed on: 1st August 2019
Will George Curtis's avatar
Will George Curtis

Best ever car insurance company

5
By Miles has been excellent since I joined last year. Beating any quote I had by Miles! Also fantastic customer service and the app is brilliant. All round an excellent innovative idea which is both fair and cheaper for lw mileage drivers. Reviewed on: 1st August 2019
Stephen Dix's avatar
Stephen Dix

Great insurance for low mileage drivers

5
I consistently do < 1000 miles a year but, in spite of having a good no-claims discount, I paid a lot for car insurance. Now I'm paying per mile and I'm making a good saving. It feels as if I was paying for drivers who do a lot of miles and are far more likely to have accidents. So I'm now only paying for the risk I'm facing. Reviewed on: 1st August 2019
Greta Sunderland's avatar
Greta Sunderland

Just What It Says On The Tin!

5
It works and it's so easy! Great product and excellent Customer Service. Reviewed on: 1st August 2019
Stephen's avatar
Stephen

Excellent value for the lower mileage motorist

5
Very easy to deal with and to take out a policy. The App is very user friendly and the whole experience is a refreshing change to normal car insurance Reviewed on: 1st August 2019
Tim Bamber's avatar
Tim Bamber

Excellent customer service and good value for money

5
I had a problem with my device due to the post man misdelivery and I was sent another device Reviewed on: 1st August 2019
James 's avatar
James

Great app

4
The app is great and so easy to use. I've recommended to my friends and family Reviewed on: 1st August 2019
Carly's avatar
Carly

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