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By Miles: Car insurance reviews

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4.90
Based on 13,050 reviews, last reviewed 6th Sep 2025
33300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

By Miles is a good insurer By Miles was the cheapest for me last year. It was quick and easy to set up online. Reviewed on: 6th September 2025
Joyce 's avatar
Joyce

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13050)

Good customer service

5
Forgot to give code for referral, rang up and They sorted it out straight away Reviewed on: 1st August 2019
Yasin's avatar
Yasin

Love that I only pay for as much as I drive

5
Customer support were brilliant when I needed them, I love that I can track my journeys and that I only have to pay for as much or as little as I'm driving. Great value and the app is fun to see what my journeys have been and how much they cost in insurance payments. Love it! Reviewed on: 1st August 2019
Darryl Darling's avatar
Darryl Darling

Honest and Good Value

5
Couldn't fault. Quick postage, easy app and very convenient for lower milage travellers like myself Reviewed on: 1st August 2019
Leighton c's avatar
Leighton c

Easy to manage

5
The box is easy to set up in the car and the smartphone notifications make it clear and simple what mileage and costs have accrued for every journey. Reviewed on: 1st August 2019
Katherine Taylor 's avatar
Katherine Taylor

Fanstatic way to pay for insurance

5
I hadn’t heard of By Miles before but what a great idea. It should save me 150 quid vs my old insurance Reviewed on: 1st August 2019
Ben Kelly's avatar
Ben Kelly

Insurance of the future

5
Insurance for people who don't use there car every day, you only pay for the miles you do. Reviewed on: 1st August 2019
Dave Nicol's avatar
Dave Nicol

Amazing

5
Amazed at how this work best policy ever absolutely amzeing would defiantly recommend love it and you would too Reviewed on: 1st August 2019
Tanya's avatar
Tanya

saving me a fortune!

5
amazingly simple and tremendous cost saving! Reviewed on: 1st August 2019
JPM's avatar
JPM

The best insurance company By Miles!

5
Such a brilliant and simple idea, I no longer have to worry about being able to afford huge payments each month or year. By miles is a simple,fair and brilliant way to track your mileage and you are in charge of the cost depending on your distance driven. Perfect for me and I would recommend to all. Thank you By Miles you have been a life saver! Reviewed on: 1st August 2019
Will George Curtis's avatar
Will George Curtis

Best ever car insurance company

5
By Miles has been excellent since I joined last year. Beating any quote I had by Miles! Also fantastic customer service and the app is brilliant. All round an excellent innovative idea which is both fair and cheaper for lw mileage drivers. Reviewed on: 1st August 2019
Stephen Dix's avatar
Stephen Dix

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