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By Miles: Car insurance reviews

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4.90
Based on 13,045 reviews, last reviewed 1st Sep 2025
33000% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

Seamless switching process, user friendly app, very... Seamless switching process, user friendly app, very detailed Reviewed on: 1st September 2025
Natasha M's avatar
Natasha M

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

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By Miles Car insurance reviews (13045)

Good value

4
We had a little issue with a tracker first few days of driving with ByMile however they trouble shot efficiently and are really responsive. Also this is a good value. Reviewed on: 1st August 2019
B's avatar
B

Pay as you GO car insurance done RIGHT

5
A nice not huge flat fee upfront and no interest as a result of that on the insurance then you simply PAY for the mileage you do, that's it. The amount they charge per mile could be lower, however it worked out ideal for me with a classic car I don't drive much. They provide you with a little plug in box which is a doddle to install and their support team will help you with that if you struggle too. The little box works by tracking your route and thus distance, that's what they charge you for and that's it no intrusiveness, no being told you braked too hard or set off too quickly and alterations to your premiums as you would get with the black box companies. It also allows you to remotely view the location of your vehicle (so it's like having GPS tracking for free effectively, useful incase your car is ever stolen for the police to find it) , what a journey actually cost you (you are billed monthly for your mileage with no interest applied, which is great), and it also let's you pull the diagnostic information from your car so you can discover if you have a fault that the car can see without needing to go to a garage before discovering it or drive around totally unaware, which is a BRILLIANT feature. Oh and they give you an accurate "if you do x mileage a year it will cost you THIS figure during sign up so if you do the mileage you stated you pretty much know exactly what it's gonna work out at per month I can't recommend them, excellent company who are also under wrote by AXA which is a great bit of peace of mind also Reviewed on: 1st August 2019
CJ Simpson's avatar
CJ Simpson

About time

5
A great way to pay for low mileage car insurance, at last a great way to insure at a very competitive price, well done. Reviewed on: 1st August 2019
Valda M Aldred's avatar
Valda M Aldred

Best insurance company "by miles" !

5
For me insurance was a pain! Untill I went with by miles they have been helpful everytime I've spoken with them the set up was hassle free the app is amazing and I'm saving buckets with them I only wish I found these guys sooner anytime someone mentions car insurance I jump up and talk about these guys ! When I tell people how much I saved (around £800) people don't believe me I just get the app out and show them couldn't be more happy ! Keep up the amazing work! Reviewed on: 1st August 2019
Luke114's avatar
Luke114

By miles the best so far

5
Always available to help and acts fairly in the customers interest based on my experience with them. Reviewed on: 1st August 2019
Andrews Boakye's avatar
Andrews Boakye

Ideal for the right kind of driver

5
I now drive fewer miles than I used to, and when I heard about ByMiles, I realised it was by far the most economical solution for me. I can't recommend it too highly for someone in my situation. Reviewed on: 1st August 2019
MikeBeecham's avatar
MikeBeecham

Low mileage drivers affordable insurance

5
I recently changed my car and quotes I was getting were too expensive for me. By chance I found By Miles which is an ideal.type of insurance for me as i drive approx 5000 mls per year at most. So far customer service has been good too. Reviewed on: 1st August 2019
Sandra's avatar
Sandra

Very good insurance provider beautiful customer service!!

5
When I make contact with them there are always helpful and ready to help !! They are very polite helpful and honest. Reviewed on: 1st August 2019
marvin witter's avatar
marvin witter

Very good customer service

5
The customer service you receive from this insurance provider is unliveable. It’s fantastic Reviewed on: 1st August 2019
Desbele's avatar
Desbele

Amazing

5
Come over to bymiles as previous insurance quotes was crazy high so I found bymiles which I been with about 4months now an so much cheaper wish i found this company long time ago there amazing an always there to answer any problems Reviewed on: 1st August 2019
Gareth Melville's avatar
Gareth Melville

Review By Miles: Car insurance now

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