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By Miles: Car insurance reviews

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4.90
Based on 13,081 reviews, last reviewed 17th Oct 2025
36300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Very useful policy for people who do limited miles

5
So satisfied with how the policy works Reviewed on: 1st August 2019
Rebecca Dowbenko's avatar
Rebecca Dowbenko

why did no one think of this before pure magic.

5
marvellous idea if you have a few vehicles, we are in a pay as you go world. Reviewed on: 1st August 2019
John Dent's avatar
John Dent

Great value, I will save around £150

5
I have been with by Miles for around four months now and can't fault them. Reviewed on: 1st August 2019
Colin Brown 's avatar
Colin Brown

Brilliant car insurance company, by miles!

5
I haven’t had one problem since being insured with ByMiles, they are easy to insure with and affordable. I like knowing the I have the app to access the diagnostics of my car and also where it was last parked! Overall I would recommend ByMiles to everyone, it really is great! Reviewed on: 1st August 2019
Reanne's avatar
Reanne

Fantastic insurance company

5
Love this pay as you drive idea. There's extra peace of mind of being able to see the location of your car with the tracker and know how you drive. For me, this policy works out far cheaper since I do not drive a lot of mileage. Reviewed on: 1st August 2019
Roger Wang's avatar
Roger Wang

Best car insurance by miles

5
So glad I found by miles... Insurance is costing be half of what I would've been paying. So straight forward and fuss free. Reviewed on: 1st August 2019
Sahlaib's avatar
Sahlaib

Top Notch Insurance

5
Probably the most sophisticated insurance company on the market. Customer Service stands out the most from other competitors, very very helpful. Overall concept is brilliant, especially for low mileage drivers. Reviewed on: 1st August 2019
Daniel Kitchen's avatar
Daniel Kitchen

Money Saving

5
An ideal product for my very low mileage driving. Should result in a significant saving in comparison with a conventional policy. Reviewed on: 1st August 2019
M J Pidding's avatar
M J Pidding

Very impressive new look motor insurance

5
My car insurance was set up very quickly and efficiently and the tracker was easy to fit. I have not been with this company long but so far i am completely satisfied with the service. Fortunately i have no experience of the claims responses and procedures so cannot comment further but overall so far i am very happy with By Miles Reviewed on: 1st August 2019
C J Beach's avatar
C J Beach

Great value

5
Great value if all is as we are told. My policy does not start until the 10th August but once fitted the fob should save me considerable money. Reviewed on: 1st August 2019
David lincoln's avatar
David lincoln

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