Smart Money People Logo

By Miles: Car insurance reviews

4.90
Based on 13,045 reviews, last reviewed 1st Sep 2025
33000% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Seamless switching process, user friendly app, very... Seamless switching process, user friendly app, very detailed Reviewed on: 1st September 2025
Natasha M's avatar
Natasha M

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review

By Miles Car insurance reviews (13045)

Top Notch Insurance

5
Probably the most sophisticated insurance company on the market. Customer Service stands out the most from other competitors, very very helpful. Overall concept is brilliant, especially for low mileage drivers. Reviewed on: 1st August 2019

Money Saving

5
An ideal product for my very low mileage driving. Should result in a significant saving in comparison with a conventional policy. Reviewed on: 1st August 2019

Very impressive new look motor insurance

5
My car insurance was set up very quickly and efficiently and the tracker was easy to fit. I have not been with this company long but so far i am completely satisfied with the service. Fortunately i have no experience of the claims responses and procedures so cannot comment further but overall so far i am very happy with By Miles Reviewed on: 1st August 2019

Great value

5
Great value if all is as we are told. My policy does not start until the 10th August but once fitted the fob should save me considerable money. Reviewed on: 1st August 2019

The best choice I've ever made

5
Just for those that don't no. I have always been insured by shall we say traditional insurers. But I found it a little bit annoying that I was paying for my insurance in full when I hardley ever use the car. The reason for this is that am a contractor and work away from home alot. I average about 3/4 thousand miles a year. I was paying nearly £500 per year. Now that I am with bymiles my bill has dramatically fallen ie £203 +4p per mile afterwards. My last monthly bill was £1.56 for the month. To be fair it's a no brainer. Why pay for others that are doing 12000/ to unlimted miles. I 100% endorse this company what a brilliant idea. Well done bymiles Reviewed on: 1st August 2019

Good customer service

5
Forgot to give code for referral, rang up and They sorted it out straight away Reviewed on: 1st August 2019

Love that I only pay for as much as I drive

5
Customer support were brilliant when I needed them, I love that I can track my journeys and that I only have to pay for as much or as little as I'm driving. Great value and the app is fun to see what my journeys have been and how much they cost in insurance payments. Love it! Reviewed on: 1st August 2019

Honest and Good Value

5
Couldn't fault. Quick postage, easy app and very convenient for lower milage travellers like myself Reviewed on: 1st August 2019

Easy to manage

5
The box is easy to set up in the car and the smartphone notifications make it clear and simple what mileage and costs have accrued for every journey. Reviewed on: 1st August 2019

Fanstatic way to pay for insurance

5
I hadn’t heard of By Miles before but what a great idea. It should save me 150 quid vs my old insurance Reviewed on: 1st August 2019

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review