Smart Money People Logo
Share this page
Link copied

By Miles: Car insurance reviews

View other By Miles products
4.90
Based on 13,045 reviews, last reviewed 1st Sep 2025
33000% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Seamless switching process, user friendly app, very... Seamless switching process, user friendly app, very detailed Reviewed on: 1st September 2025
Natasha M's avatar
Natasha M

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
Read all reviews Write a review

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

By Miles Car insurance reviews (13045)

Top Notch Insurance

5
Probably the most sophisticated insurance company on the market. Customer Service stands out the most from other competitors, very very helpful. Overall concept is brilliant, especially for low mileage drivers. Reviewed on: 1st August 2019
Daniel Kitchen's avatar
Daniel Kitchen

Money Saving

5
An ideal product for my very low mileage driving. Should result in a significant saving in comparison with a conventional policy. Reviewed on: 1st August 2019
M J Pidding's avatar
M J Pidding

Very impressive new look motor insurance

5
My car insurance was set up very quickly and efficiently and the tracker was easy to fit. I have not been with this company long but so far i am completely satisfied with the service. Fortunately i have no experience of the claims responses and procedures so cannot comment further but overall so far i am very happy with By Miles Reviewed on: 1st August 2019
C J Beach's avatar
C J Beach

Great value

5
Great value if all is as we are told. My policy does not start until the 10th August but once fitted the fob should save me considerable money. Reviewed on: 1st August 2019
David lincoln's avatar
David lincoln

The best choice I've ever made

5
Just for those that don't no. I have always been insured by shall we say traditional insurers. But I found it a little bit annoying that I was paying for my insurance in full when I hardley ever use the car. The reason for this is that am a contractor and work away from home alot. I average about 3/4 thousand miles a year. I was paying nearly £500 per year. Now that I am with bymiles my bill has dramatically fallen ie £203 +4p per mile afterwards. My last monthly bill was £1.56 for the month. To be fair it's a no brainer. Why pay for others that are doing 12000/ to unlimted miles. I 100% endorse this company what a brilliant idea. Well done bymiles Reviewed on: 1st August 2019
Mark Wharton's avatar
Mark Wharton

Good customer service

5
Forgot to give code for referral, rang up and They sorted it out straight away Reviewed on: 1st August 2019
Yasin's avatar
Yasin

Love that I only pay for as much as I drive

5
Customer support were brilliant when I needed them, I love that I can track my journeys and that I only have to pay for as much or as little as I'm driving. Great value and the app is fun to see what my journeys have been and how much they cost in insurance payments. Love it! Reviewed on: 1st August 2019
Darryl Darling's avatar
Darryl Darling

Honest and Good Value

5
Couldn't fault. Quick postage, easy app and very convenient for lower milage travellers like myself Reviewed on: 1st August 2019
Leighton c's avatar
Leighton c

Easy to manage

5
The box is easy to set up in the car and the smartphone notifications make it clear and simple what mileage and costs have accrued for every journey. Reviewed on: 1st August 2019
Katherine Taylor 's avatar
Katherine Taylor

Fanstatic way to pay for insurance

5
I hadn’t heard of By Miles before but what a great idea. It should save me 150 quid vs my old insurance Reviewed on: 1st August 2019
Ben Kelly's avatar
Ben Kelly

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill