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By Miles: Car insurance reviews

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4.90
Based on 13,045 reviews, last reviewed 1st Sep 2025
33000% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Seamless switching process, user friendly app, very... Seamless switching process, user friendly app, very detailed Reviewed on: 1st September 2025
Natasha M's avatar
Natasha M

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13045)

Cheap environmentally friendly car insurance

5
Since signing up with By Miles a couple of months ago I have seen a reduction in the amount of money I pay each month and not only that the fact that the insurance cost is calculated and displayed in the app has made me reconsider using my car for some journeys. For shorter journeys I now consider walking or taking public transport. This isn’t because of the cost, driving less than a mile to the shop and back costs less than £1, it’s because I’m now thinking wether I actually need to use my car at all! This isn’t something I considered when I first took out the insurance! The other features such as being able to read fault codes for the car has been a bonus as getting diagnostic codes read at a garage can cost between £25-£40. Ultimately, dealing with By Miles was very easy too. I could have a conversation with an advisor via telephone, email or on their website chat room service. Installing the plug in was simple too. I’ve recommended them to friends and family already! Reviewed on: 1st August 2019
Angie's avatar
Angie

It amazing

5
I love this company because I have chance to save money Reviewed on: 1st August 2019
Noralsham 's avatar
Noralsham

Good by miles!

5
Although I have only recently changed my car insurance to By Miles, it is the perfect format for me as my mileage is only up to 4000 per year. Even if this is achieved, the overall insurance cost is still significantly cheaper than other major companies. A win, win situation!! Reviewed on: 1st August 2019
Tony Evans's avatar
Tony Evans

Very friendly staff and cheap

5
Quick and easy to join. Very good customer services. And best of all, very cheap. Good value for money Reviewed on: 1st August 2019
Gursharan's avatar
Gursharan

Very useful policy for people who do limited miles

5
So satisfied with how the policy works Reviewed on: 1st August 2019
Rebecca Dowbenko's avatar
Rebecca Dowbenko

why did no one think of this before pure magic.

5
marvellous idea if you have a few vehicles, we are in a pay as you go world. Reviewed on: 1st August 2019
John Dent's avatar
John Dent

Great value, I will save around £150

5
I have been with by Miles for around four months now and can't fault them. Reviewed on: 1st August 2019
Colin Brown 's avatar
Colin Brown

Brilliant car insurance company, by miles!

5
I haven’t had one problem since being insured with ByMiles, they are easy to insure with and affordable. I like knowing the I have the app to access the diagnostics of my car and also where it was last parked! Overall I would recommend ByMiles to everyone, it really is great! Reviewed on: 1st August 2019
Reanne's avatar
Reanne

Fantastic insurance company

5
Love this pay as you drive idea. There's extra peace of mind of being able to see the location of your car with the tracker and know how you drive. For me, this policy works out far cheaper since I do not drive a lot of mileage. Reviewed on: 1st August 2019
Roger Wang's avatar
Roger Wang

Best car insurance by miles

5
So glad I found by miles... Insurance is costing be half of what I would've been paying. So straight forward and fuss free. Reviewed on: 1st August 2019
Sahlaib's avatar
Sahlaib

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