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By Miles: Car insurance reviews

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4.90
Based on 13,081 reviews, last reviewed 17th Oct 2025
91% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Amazing car insurance !

5
By miles insurance are the cheapest & friendliest I've ever used, great customer services, brilliant app which you can use to plan your journey, check your mileage cost & also the car medic feature is fabulous, I cannot fault them at all & highly recommend to everyone Reviewed on: 1st August 2019
Louise's avatar
Louise

Very good value

5
Excellent company where you only Pay for the miles you do. Can’t fault it as I only Use my Car the odd evening and weekends Reviewed on: 1st August 2019
Matt Taylor's avatar
Matt Taylor

Excellent insurance provider

5
Really easy to set up and great value for money you know exactly what you owe each month through the app and even get free diagnostics. Reviewed on: 1st August 2019
Damion's avatar
Damion

Easy to use and good value

5
Using them has saved me around 50% on my insurance when compared to a "traditional" provider. Also the app is easy to use. Reviewed on: 1st August 2019
Richpj's avatar
Richpj

Excellent

5
I compered all prices online for my car insurance and when check with by miles and was superise by price and it's cheap compare to other company's. Reviewed on: 1st August 2019
Shakila Sharif 's avatar
Shakila Sharif

Excellent servicem

5
I love this insurance company, as having driven for many many years my insurance seems to rise every year. I don't get out and about as much as I used to due to medical conditions after cancer diagnosis so this insurance is super for me as I pay as I drive. Brilliant idea and I've only ever contacted them once with a quirey and they were super fast answering me. Reviewed on: 1st August 2019
Jane Tickle's avatar
Jane Tickle

The only one that rewards low mileage drivers

5
Great for people who don't like a lot of fuss. Reviewed on: 1st August 2019
Michael Brear's avatar
Michael Brear

Such a brilliant product

5
Brilliant service, user friendly system Reviewed on: 1st August 2019
Natalie Procter's avatar
Natalie Procter

Best insurance out there!

5
Upgrading from a 1.2 fiat 500 to a 2ltr BMW I was worried how much my insurance would be! Being quoted £1300 elsewhere I came across By Miles and the concept seemed exactly what I was looking for! Having a one-off annual fee that covers A LOT of benefits that other companies don't, along with a monthly fee based on the miles you do which is perfect for me because I don't do extortionate mileage. It's just a perfect policy for me and I've already recommended! Definitely a company that's Infront of the rest. Reviewed on: 1st August 2019
Emmie Gabrielle Hawton-Hill's avatar
Emmie Gabrielle Hawton-Hill

Cheap fast reliable good customer service

5
By far the best car insurance provider I have used in a while. No catches no gimmicks no hidden charges, what you drive is what you pay. Simple set up and user friendly. Pay per mile - what more can I say!!! Very happy so far. Reviewed on: 1st August 2019
Nicola's avatar
Nicola

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