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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (644 reviews)

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4.94

Based on 644 reviews, last reviewed 25th Apr 2025

40700% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Exceptional Service from Capital Credit Union staff I have taken loans out with Capital Credit Union so far and found the whole process stress free, very efficient and friendly customer service is alway... Read more Reviewed on: 25th April 2025

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025

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About this product

Capital Credit Union secured loan reviews on Smart Money People can help other people like you to find out what life is like as a Capital Credit Union customer. Smart Money People was launched in 2014 to become the place for honest financial reviews, and to help increase trust and transparency in the financial world. Sounds good? You can write your Capital Credit Union secured loan today!

Capital Credit Union Loans reviews (644)

Review of the Capital Credit Union, Loans:

Been with CCU for 14 years now

Been with CCU for 14 years now and the service, and the personable staff are fantastic, they always go over and above to help you and get the best product for your needs. Reviewed on: 15th April 2025

Loans without pain

I have been a customer with Credit Union fir the last 25 years. Saving and borrowing. Loans are granted quickly and you are advised of all the rules and regs to ensure you have all the information you need. Customer service is excellent and staff extremely helpful. Reviewed on: 18th April 2025

Good service very nice staff and good rates

Good service very nice staff and good rates Reviewed on: 18th April 2025

I've had 2 great experiences with capital credit uni...

I've had 2 great experiences with capital credit union, the 2nd time Darren couldn't have been more helpful, everything was very well explained and was all so straightforward! Will definitely be using them again! Reviewed on: 18th April 2025

Quick, reliable and accommodating service

Quick, reliable and accommodating service Reviewed on: 18th April 2025

Smooth and efficient.

Smooth and efficient. Personal approach and everything completed as arranged and on time. Reviewed on: 18th April 2025

Fantastic Service Fantastic staff!

When my partner and Ineeded a loan quickly. Capital Credit Union were there for us. The process was quick and easy and sorted within 7 working days. Later we were in a position to pay off the loan early which again was easy to do and without penalty...... not many banks offer this! Fantastic service Fantastic staff Reviewed on: 17th April 2025

Great support from start to ongoing

I was helped in the whole process of applying to receiving the loan, and in an efficient period of time too. Because of the support I received after the loan was approved I feel confident I will get the help I need when I call - and there's not a long wait for someone to answer either! Reviewed on: 17th April 2025

Straight forward.

Straight forward. Easily understood information. Good communication. Reviewed on: 17th April 2025

It has been an easy process and i would suggest Capi...

It has been an easy process and i would suggest Capital Credit Union to others. Reviewed on: 17th April 2025

Banking Made Easy at Capital Credit Union

I’ve been a member of Capital Credit Union for several years now, and my experience has been consistently positive. From the start, I appreciated how friendly and helpful the staff were—whether I was opening an account, applying for a loan, or just asking questions. Their online banking system is user-friendly and makes managing my finances really convenient. I’ve also taken out an auto loan through them, and the process was smooth with competitive rates. What stands out most is how they treat me like a person, not just an account number. They really make an effort to support the local community, too, which I value. Overall, I trust Capital Credit Union and i have already recommended them to other friends and they have reliably joined the financial institution with a personal touch. Reviewed on: 17th April 2025

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