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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (557 reviews)

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4.93

Based on 557 reviews, last reviewed 14th Apr 2025

32300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

staff are always very patient and extremely helpful... staff are always very patient and extremely helpful whenever I have gotten loans or needed help with savings. Couldn’t ask for a better service, I fee... Read more Reviewed on: 14th April 2025

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025

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About this product

Capital Credit Union secured loan reviews on Smart Money People can help other people like you to find out what life is like as a Capital Credit Union customer. Smart Money People was launched in 2014 to become the place for honest financial reviews, and to help increase trust and transparency in the financial world. Sounds good? You can write your Capital Credit Union secured loan today!

Capital Credit Union Loans reviews (557)

Review of the Capital Credit Union, Loans:

Outstanding

Amazing helped me so many times , been with them for over 10 years and wouldnt compare them to no one else x Reviewed on: 2nd July 2021

staff are always very patient and extremely helpful...

staff are always very patient and extremely helpful whenever I have gotten loans or needed help with savings. Couldn’t ask for a better service, I feel they go above and beyond to do their very best each and every time. Always a pleasure to do business together. Reviewed on: 14th April 2025

Green loans

We had 2 green loans from CCU. They were easy to take out and offered great rates with no early repayment fees. They have now been repayed which was a faff to begin with but after contacting their customer services things were very straightforward. Reviewed on: 14th April 2025

Capital credit union - good people

I've saved and had a few different types of loans now and I like that you can call up and talk to a real person, you can manage things in the app and pay back early with no penalty. Now I have different saving accounts and being able to save directly from my salary has really helped me start to try and be a saver. Now I'm better able to manage money from loans to savings. Reviewed on: 14th April 2025

Helpful staff and a straightforward process on both...

Helpful staff and a straightforward process on both occasions I have had loans. Easy to repay over a period of time as repayments were within my budget Reviewed on: 14th April 2025

They are very helpful and friendly

They are very helpful and friendly Reviewed on: 14th April 2025

Efficient Service/Staffing

Good communication, very efficient service. Reviewed on: 14th April 2025

Always been helpful and Apr is always affordable

Always been helpful and Apr is always affordable Reviewed on: 14th April 2025

Very helpful friendly and quick at responding pleasa...

Very helpful friendly and quick at responding pleasant and fast at putting money into your account would recommend to friends and family Reviewed on: 14th April 2025

Absolutely amazing company

I have been a member with capital credit union for around 10 years and was told about it by a colleague within the fire service, he told me it was a great place to put some money aside in so I signed up. Not long after that perhaps less than a year Scotland was hit by that extremely bad snow that pretty much caused havoc. Unfortunately my pipes froze and burst leaving my house with no heating or that, and the worst thing was my 6 or 7 month baby was there and I didn’t know what to do or how I was going to get money to get it repaired asap and I phoned Capital and explained my situation and they were absolutely amazing and gave me a loan basically there and then! It was an absolute blessing and I will never forget that, how understanding and helpful they were my wee families angels!.Best bunch of people and they absolutely deserve recognition for all the good they do! Thank you Capital! Reviewed on: 14th April 2025

A far more ethical and trustworthy place to get cred...

A far more ethical and trustworthy place to get credit from than a bank or loan company Reviewed on: 14th April 2025

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