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Capital Credit Union: Loans reviews

4.94
Based on 753 reviews, last reviewed 1st Oct 2025
99% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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97%
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2%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

I secured a loan with very low interest covered by m... I secured a loan with very low interest covered by my savings I can always speak to someone helpful and I like the ethics of this bank I am 72 and ap... Read more Reviewed on: 1st October 2025
Shirley H's avatar
Shirley H

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025
Jim's avatar
Jim

About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (753)

Excellent

5
Excellent service and staff and always at hand to help with friendly service Reviewed on: 24th December 2021

Excellent service

5
Great that the money comes off your payslip before balance reaches your current account so you don't miss it. Reviewed on: 1st November 2021

Really good helped me a lot

5
Excellent company and brilliant always there to help Reviewed on: 1st September 2021

cooker loan

5
my cooker broken down unexpectedly I contacted capital credit union to see if they could help me I have two children, I explained my situation to the member of staff on the phone they were very helpful and dealt with my application I was able to buy my new cooker. when paying back my loan I am also saving if anything else happens in the future I know I have something saved I am delighted with the services and the way they loaned to me. Reviewed on: 17th August 2021

Friendly and helpful loan advice..

5
Always a very helpful and friendly loan service. The Savings account is a no-brainer and as it's off and away from the High Street Banks, a lovely safe nest-egg. Thank you! Reviewed on: 11th August 2021

Personal loan

5
I have been borrowing from capital credit union for a number of years now and always find my experience smooth sailing and very pleasant Reviewed on: 30th July 2021

Kind helpful Staff

5
Answered my question helpful would recommend credit union to anyone who need a small loan Reviewed on: 25th July 2021

They're willing to help! Available when you need them.

5
I have been their member for long years! Recommended it for so many now are enjoying as members as well! Reviewed on: 21st July 2021

Clear Helpful Advice

5
Establishing the right amount of a loan with option to enter the lottery was just right for my income and repayment levels . Friendly knowledgeable people . Thank you Reviewed on: 14th July 2021

best loans

5
For me, CCU has been able to cover my member loan needs as a responsible lender, with the best low interest rates and less red tape than all the lenders I have dealt with in the past. Reviewed on: 14th July 2021

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