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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.89 (757 reviews)

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4.89

Based on 757 reviews, last reviewed 24th Aug 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They have excellent rates and respond very quickly. They have excellent rates and respond very quickly. I like the app and online experience that they provide. Reviewed on: 24th August 2026

Latest lowest rating:

1

Are one of the worst companies that I have had to de... Are one of the worst companies that I have had to deal with have no customer service just send you texts with half messages and are not able to call c... Read more Reviewed on: 12th December 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (757)

Kind helpful Staff

Answered my question helpful would recommend credit union to anyone who need a small loan Reviewed on: 25th July 2021

They're willing to help! Available when you need them.

I have been their member for long years! Recommended it for so many now are enjoying as members as well! Reviewed on: 21st July 2021

Clear Helpful Advice

Establishing the right amount of a loan with option to enter the lottery was just right for my income and repayment levels . Friendly knowledgeable people . Thank you Reviewed on: 14th July 2021

best loans

For me, CCU has been able to cover my member loan needs as a responsible lender, with the best low interest rates and less red tape than all the lenders I have dealt with in the past. Reviewed on: 14th July 2021

Loans

I have been with credit union for years they have helped me enormously I have paid my loans of and now save with them, the team is always on hand and always there to help Reviewed on: 11th July 2021

No Brainer

Professional people to deal with , feel they give information on other services that allow you to borrow , repay and save all included in your agreed payment package at an incredible interest rate , also the information I discussed with a member of the staff I am definitely getting ready to discuss my interest in taking out a mortgage with my credit Union, that would be a No Brainer lol . Reviewed on: 7th July 2021

Excellent

Needed a loan and got what a wounded very happy customer Reviewed on: 6th July 2021

Brilliant company

If it wasnt for credit union I wouldn't be able to afford new furniture or school clothes for my 3 children. I also think repayments are easy and I don't even notice them leaving my account. Reviewed on: 6th July 2021

Great company

Always there to answer eney question makes a difference in your life Reviewed on: 6th July 2021

Friendly and supportive customer service

I applied for a loan with Capital Credit Union and this was picked up and processes quickly and professionally. The service felt very personal and supportive ensuring that this was the right product for me. Processed quickly with money in my account and ready to use when I required it - just before Christmas so really appreciated the speedy turn around! Thank you :-) Reviewed on: 6th July 2021

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