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Capital Credit Union: Loans reviews

View other Capital Credit Union products
4.94
Based on 753 reviews, last reviewed 1st Oct 2025
99% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
2%
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0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I secured a loan with very low interest covered by m... I secured a loan with very low interest covered by my savings I can always speak to someone helpful and I like the ethics of this bank I am 72 and ap... Read more Reviewed on: 1st October 2025
Shirley H's avatar
Shirley H

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025
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Jim
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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (753)

Loans

5
I have been with credit union for years they have helped me enormously I have paid my loans of and now save with them, the team is always on hand and always there to help Reviewed on: 11th July 2021
Janette Morgan's avatar
Janette Morgan

No Brainer

5
Professional people to deal with , feel they give information on other services that allow you to borrow , repay and save all included in your agreed payment package at an incredible interest rate , also the information I discussed with a member of the staff I am definitely getting ready to discuss my interest in taking out a mortgage with my credit Union, that would be a No Brainer lol . Reviewed on: 7th July 2021
William Meek's avatar
William Meek

Excellent

5
Needed a loan and got what a wounded very happy customer Reviewed on: 6th July 2021
Antionette's avatar
Antionette

Brilliant company

5
If it wasnt for credit union I wouldn't be able to afford new furniture or school clothes for my 3 children. I also think repayments are easy and I don't even notice them leaving my account. Reviewed on: 6th July 2021
Kimberly Milne 's avatar
Kimberly Milne

Great company

5
Always there to answer eney question makes a difference in your life Reviewed on: 6th July 2021
billy Duncan's avatar
billy Duncan

Friendly and supportive customer service

5
I applied for a loan with Capital Credit Union and this was picked up and processes quickly and professionally. The service felt very personal and supportive ensuring that this was the right product for me. Processed quickly with money in my account and ready to use when I required it - just before Christmas so really appreciated the speedy turn around! Thank you :-) Reviewed on: 6th July 2021
laura nisbet's avatar
laura nisbet

Quick and easy to get a loan and staff are very helpful

5
Needed to get a quick loan and it was all approved and into my bank the following day. Very efficient and helpful staff. Nothing a problem Reviewed on: 6th July 2021
Martha MacMillan's avatar
Martha MacMillan

Excellent

5
Good service and pleasant staff always prompt service Reviewed on: 5th July 2021
Louise MacIsaac 's avatar
Louise MacIsaac

14 years iv had loans with this credit union excellent service

5
Excellent 14 years iv been with this credit union Reviewed on: 5th July 2021
Shona Mcintyre's avatar
Shona Mcintyre

Loan

5
I save with the Capital Credit Union, but have also had a loan with them. Was best loan I could find by far!! Interest was so low was paying so little back on top and the service from them has always been 10. Never had any complaints in all the years I have been with them, great company, great people. Reviewed on: 5th July 2021
Cal's avatar
Cal

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