Write a review

Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39514 reviews)

View other Chase Bank products

4.95

Based on 39,514 reviews, last reviewed 7th Feb 2025

10405% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The only account I've not switched recently I have a few accounts and have switched all of them in the last 18 months, with the exception of Chase. The cashback is good, particularly combined wi... Read more Reviewed on: 7th February 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39514)

Review of the Chase Bank, Current Account:

Very convenient to use it .

Very convenient to use it . And the customer service is great Reviewed on: 12th April 2024

The only account I've not switched recently

I have a few accounts and have switched all of them in the last 18 months, with the exception of Chase. The cashback is good, particularly combined with the sump-up savings, so in every transaction you're getting something back and that builds up over time. At the same time, you have access to a decent savings rate too through the other products. The app is easy to use and whenever I've had to phone up to check something, I've got more or less straight through. Reviewed on: 7th February 2025

Easy to set up service but not cash services

Easy to set up service. But annoying that there are no branches to deposit cash Reviewed on: 7th February 2025

Ideal bank account for control freaks!

With a cash back offer, no commission on overseas spending, and really helpful customer support team make the Chase a stand out option for me. Chase provides such flexibility and gives you a sense of control over your own money. When you are not sure or encounter any problems, which rarely happens, their super friendly and helpful team members are easy to reach with a click of a button. Highly recommended! Reviewed on: 7th February 2025

Brilliant

No issues whatsoever. Great customer service, communication and reasonable interest rates and rewards Reviewed on: 7th February 2025

Very easy and simply to naviage!

Very easy and simply to naviage! It's clear where your money is going and to budget effectively from that information. The clean, clear and concise layout of the app makes the process of banking with Chase very efficient and I would happily recommend them to anyone. Reviewed on: 7th February 2025

Excellent banking company.

Excellent banking company. Absolutely no problems with recommending to family and friends Reviewed on: 7th February 2025

Great experience through the app and good customer s...

Great experience through the app and good customer service when we needed to speak to a person Reviewed on: 7th February 2025

The best digital bank

Happy customer after years with Chase which offers great service ,good cash back,even,interest! Reviewed on: 7th February 2025

Losing the niggles

Generally the operation of accounts does away with all the niggles experienced with those of other (older) banks. For example I can make a future date (scheduled) payment directly from a savings account and not have to remember to manually move funds from savings to current account and then schedule a payment from there. Reviewed on: 7th February 2025

The extra benefits from the card are brilliant.

The extra benefits from the card are brilliant. Reviewed on: 7th February 2025

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current Account
from Hampden & Co. 3.91 from 4 reviews
Personal Bank Account
from Investec 0.00 from 0 reviews
Student Bank Account
from HSBC 3.24 from 19 reviews

There's still more to see!

Chase Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub